PRIVACY POLICY
EFFECTIVE DATE: November 1, 2023
1. SCOPE OF THIS POLICY
FlipTree Technologies (India) Private Limited ("FlipTree", “Facilitator", "we",
"our", or "us") values your
privacy. When you use the Platform, you trust us with your personal data. That starts with helping you
understand our privacy practices. This Privacy Policy ("Policy") describes the personal data we
collect,
how it is used and shared, and your choices regarding this data. This Policy applies to the Platform, and
all Users on the Platform. This Policy is incorporated by reference into the Terms. Any capitalized terms
used and not defined in this Policy shall have the meaning given to them in the Terms. By accessing or
using the Platform, you agree to this Policy. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO
NOT ACCESS OR USE THE PLATFORM.
2. KEY TERMS
"Platform" means all Peck Match websites, mobile or other applications, software, processes,
and
any
other services provided by or through Peck Match Mobile App, which enable Users to connect to other
Users.
"User" (each a "User" and, collectively, the "Users") means a person who
voluntarily submits information
to the Platform and completes the Facilitator's Account registration process on the Platform regardless of
whether such person uses the Service as a free member or a paid member on the Platform.
"Member" (each a "Member" and, collectively, the "Members") means a User on the
Platform.
"Candidate" (each a "Candidate" and, collectively, the "Candidates") means a
User on the Platform.
"Application" (each a "Application" and, collectively, the "Applications")
means mobile or other
applications.
"Account" (each a "Account" and, collectively, the "Accounts") or "User
Account" (each a "User Account"
and, collectively, the "User Accounts") means a personal account of a User on the Platform.
"Service" (each a "Service" and, collectively, the "Services") means the
Match service provided by
the Platform to a User where the User is matched against another User(s) on the Platform based on the
User’s preferences or the Facilitator’s recommendations.
"Content" means text, graphics, images, music, software, audio, video, information, or other
materials,
including but not limited to profile information, message threads, reviews, and other information or
materials available on or through the Platform.
"Peck Match Content" means all Content the Facilitator makes available on or through the
Platform,
including any Content licensed from a third-party, but excluding User Content.
"User Content" means all Content submitted, posted, uploaded, published, or transmitted on or
through
the Platform by any User or other User of the Platform, including but not limited to photographs, profile
information, personal contact information, descriptions, postings, reviews, requests, messages, and
payments made through the Platform, but excluding Peck Match Content and Feedback.
"Collective Content" means User Content and Peck Match Content together.
"Identification Number" means a unique identity number issued to the citizens of India by the
Government
of India such as Aadhaar Number, Permanent Account Number (PAN), Driving License Number, Voter
Identity Number, Passport Number etc.
"Digital Good" (each a "Digital Good" and, collectively, the "Digital Goods")
means digital goods including
but not limited to messages, features, memberships, subscriptions etc. purchased on the Platform by the
User.
"Payment Method" (each a "Payment Method" and, collectively, the "Payment
Methods") means a
current, valid, accepted method of payment submitted by User such as UPI, Net Banking, credit card,
debit card, prepaid card, Google Pay, Apple Pay etc. as may be updated from time to time.
"Payment Processor" means the third-party payment service provider providing payment processing
services on the Platform.
"Device" (each a "Device" and, collectively, the "Devices") or "Mobile
Device" (each a "Mobile Device"
and, collectively, the "Mobile Devices") means Apple iOS or Android smartphone capable of accessing
the Platform.
“Terms" means Peck Match Terms and Conditions.
"Internet" means internet.
3. OVERVIEW
The Platform collects information that identifies, relates to, describes, references, is capable of being
associated with, or could reasonably be linked, directly or indirectly, with a particular User or Device
(collectively, the "Personal Information"). By using the Platform, you are authorizing us to
collect, parse,
and retain data related to the provision of the Platform. However, we also provide Users with options and
choices regarding how we use and disclose some or all of your Personal Information, as set forth
specifically below, including how to access, correct, and/or remove it. You may avoid further said data
collection by uninstalling the Application from your Mobile Device, or otherwise not using the Platform.
4. INFORMATION WE COLLECT
When you visit or use the Platform, we collect information about you in the following general manners:
a. Data provided by Users to the Facilitator: When Users engage in the Platform, information is gathered
in forms completed, images uploaded, or products and Services purchased. This
Account Registration: We collect data when Users of the Platform create or update their Accounts
including their name, phone number, email address, login name, address, profile picture etc. We may use
the photographs submitted to verify their identities. While creating your Account, it is necessary to upload
pictures of yourself and to select a display picture for your Account. We may use an external face
recognition tool and other techniques to select the best pictures for your Account. This selection may be
based on features like image quality, composition, and authenticity. Images uploaded by you may be
modified by us to make them more presentable on the platform. New pictures uploaded by you will be
reviewed before they appear on your Account. The pictures that you upload will be displayed to other
Users. Your Avatar or other photos may also be included in email messages from the Platform to other
Users if the Platform considers you to be a good match with that User. Your Account, including pictures,
might be displayed on the homepage of the Platform for public viewing.
Identity Verification: We collect User’s identity proof document(s) to verify their identity through online
authentication. Acceptable identity proof documents include any identification document issued to the
User by Government of India such as Aadhaar Card, Passport, Permanent Account Number (PAN) Card,
Driving License, or Voter Identity Card.
Customer Support: We may collect Personal Information such as your name, email address, phone
number, mailing address, feedback, photographs, or other recordings through your communications with
our Customer Support team.
Information to be published or displayed (User Content): Your User Content is posted on and transmitted
to others at your own risk. The Facilitator cannot control the actions of other Users of the Platform with
whom you share your User Content.
b. Information We Collect When You Use the Platform: The Facilitator gathers Data created during use of
the Platform. This includes:
Location Information: We collect precise or approximate location data through the Platform when it is
used by Users if the Users' devices permit such information collection. We may collect this information
when certain functionalities are used, such as selecting "my location" or navigating to a location
to provide
the Services. We may also collect the precise location of the User's device when the Platform is running
in the foreground or background of their mobile device. Users may use the Platform without enabling the
Facilitator to collect location data from their mobile devices. However, this may affect some functionality
available on the Platform. For example, a User who has not enabled location data collection will have to
manually enter their address. We may derive a User's approximate location from the User's IP address.
We also may use and disclose geo-location we collect through the Platform for other business purposes,
including for legal purposes. The geo-location information obtained about a User will be retained in an
identifiable manner, along with geo-location data. In addition, the location data collected from a User will
be linked to the User's account, even if they have not enabled location data to be collected from their
device, including for purposes of customer support, fraud detection, insurance, and litigation.
Your chat messages and other written content: Your chat messages are strictly confidential and are only
processed in order to give you access to your chat history. Please note that we do use filter software and
techniques that notifies us of chat messages with inappropriate content (e.g., derogatory or aggressive
language, or unlawful use of the Platform for advertisements or link-building.) After such notification we
reserve the right to erase the offensive content or even close your Account. This is applicable to all User
Content.
Inviting friends: If you refer a friend to the Platform, you will send an email message, WhatsApp message,
SMS, Messenger message to the contact details you submitted to us. We won't share these details with
anyone else. By choosing to invite your friend to join the Platform you confirm that your friend agreed to
receive the invitation. You also hereby agree to indemnify and hold the Facilitator harmless from all
claims arising out of your messages to any person through the Platform. You must and will not use our
invite friends feature to send spam.
Device Information: We may collect information about your mobile device, including the hardware model,
operating system/version, software names/versions, file names/versions, preferred language, unique
device identifier, IP address, advertising identifiers, serial number, device motion information, and mobile
network information.
Usage and Preference Information: We collect data about how Users and visitors interact with the
Platform. This includes data such as access dates and times, Platform features or pages viewed, Platform
crashes and other system activity, type of browser, and third-party sites or Services used before
interacting with our Services. In some cases, we collect this data through cookies, pixels, tags, and similar
tracking technologies that create and maintain unique identifiers. When we associate such information
with specific personal information, we will treat the combination as Personal Information, as set forth
herein.
Log Information: When you interact with the Platform, we collect server logs, which may include device IP
addresses, access dates and times, Platform features or pages viewed, Platform crashes and other
system activity, browser type, and the third-party site/service accessed immediately prior to interacting
with the Platform.
Cookies and Third-Party Technologies: Like most online services and mobile applications, we and our
Third-Party Providers may use cookies, web beacons, and similar tracking technologies to collect
information about your activity from the computer or devices you use to access the Platform for purposes
described in this Policy. A cookie is a file saved on a User's hard drive that stores certain information
about User activity. Users must agree to let cookies be saved for them, and most web browsers are set to
accept cookies by default. Although you can modify your browser/device settings to reject cookies if
desired, this could potentially affect the availability and functionality of our Services. The Facilitator
uses
cookies and similar technologies for purposes such as authenticating Users, remembering User
preferences and settings, determining the popularity of content, delivering and measuring the
effectiveness of advertising campaigns, analyzing site traffic and trends, and generally understanding the
online behaviors and interests of people who interact with the Platform.
c. Information We Collect from Third-Party Providers: The Facilitator engages with Third-Party Providers
that provide information that makes it possible to run elemental aspects of the Platform. Some of the
things these service providers allow for are identity verification, marketing, and other businesses. The
Facilitator may combine the data collected from these sources with other data in its possession.
Information we receive from these third parties includes:
- Safety and Security Information, such as identity verification of the User.
- Third-Party program participation information, such as transactions and fraud detection; and
Third-Party Site Account Access: If you log in to the Platform through a third-party site, such as Apple,
Google or Facebook, we may collect your authentication token, registration information (including but not
limited to name, email address, photograph (if any)), and account identification number and use that
information to provide you with access to your Account on the Platform.
Others: At times, other Users and sources such as the media, insurance companies, and law
enforcement may provide information about you or prior activities during incident research.
The information we gather from members and visitors who apply for the various Services our
Website/Apps offers includes, but may not be limited to, photo of the user, email address, name, date of
birth, educational qualifications, a user-specified password, mailing address, pin code and
telephone/mobile number or fax number. Cookies are used to store the login information. Cookies are
small files placed on your hard drive that will assist us in providing our services. You may also encounter
Cookies or identical/related devices on certain pages of the website/apps that are placed by third parties.
We do not control the use of cookies by third parties.
We may also use your Personal Information for verification, analysis of data, usage trends and to
evaluate and improve our Platform, marketing research, prevention of frauds. In our efforts to continually
improve our product and service offerings, we collect and analyze demographic and profile data about
User activity on the Platform. We identify and use your IP address to help diagnose problems with our
server, and to administer the Platform. Your IP address is also used to help identify you and to gather
broad demographic information.
5. HOW WE USE YOUR INFORMATION
The Platform collects information for data analysis, identifying usage trends, determining the
effectiveness of our promotional campaigns, evaluating and improving our websites or apps, products,
and services, market research to ensure that we are able to fulfill your requirements and to deliver
Personalized experience. We may use your information for any of the following reasons:
- For the purposes for which you provided it.
-
Profile Advertising: The Platform is an advertising platform providing targeted advertising services for
the purpose of Match. For the Platform to provide the Services, the User is required to submit
certain personal information. This information is used by other Users for searching and matching
purposes. Users can choose to advertise their profile by paying a fee which will boost their profile views
on the Platform. This will help Users have a greater number of profile visits and better chance of finding
matches on the Platform.
-
Contact Access: The Platform allows Users to directly access contact information of other Users. You
hereby provide your consent to collect, process, and share your Personal Information including but not
limited to your contact information with other Users.
-
Automated Decision-making: We use personal data to make automated decisions relating to use of our
Services.
-
Customer Support: The Facilitator uses the information we collect (including recordings of customer
support calls) to provide customer support, including to direct questions to the appropriate customer
support person, investigate and address User concerns, monitor and improve our customer support
responses and processes.
-
Internal record-keeping purposes.
-
Legal Proceedings and Requirements: We may use the personal data we collect to investigate or
address claims or disputes relating to your use of the Platform and Services, or as otherwise allowed by
applicable law, or as requested by regulators, government entities, and official inquiries.
- Marketing Communications: The Facilitator may use the data we collect to market our Services to our
Users. This includes sending Users communications about Services, features, promotions, sweepstakes,
studies, surveys, news, updates, events etc.
- Non-Marketing Communications: The Facilitator may use the data we collect to generate and provide
users with receipts; inform them of changes to our Terms or policies; or send other communications that
are not for the purpose of marketing the Services or products of the Facilitator or its partners.
- Personalize your platform experience and deliver content and product and service offering relevant to
your interests, including targeted offers and ads through our platform, and via email or text (SMS)
message.
- Research and Development: We may use the information we collect for testing, research, analysis and
product development, including to develop and improve our Platform, Services, and User experience.
This allows us to improve and enhance the safety and security of our Platform, develop new features and
products in connection with our Services.
- Safety and Security: Monitor, maintain, improve, and enhance the safety, security, and integrity of our
Platform, Services, Users, databases and other technology assets, and business. This includes screening
Users through identity verification as well as using Device, location, profile, usage, and other data to
prevent, detect, and combat fraud or unsafe activities.
- To address fraud or safety concerns, or to investigate complaints or suspected fraud or wrongdoing.
- To contact you in connection with your activities on the Platform (including, but not limited to,
confirmation email, account verification text (SMS) messages, push notification alerts, or important alerts)
that could affect your relationship with the Facilitator.
- To create, maintain, customize, update, and secure your Account.
- To enable communications between Users.
- To enable you to use the Services available through the Platform, including registering you for our
Services and verifying your identity and authority to use our Services.
- To monitor and analyze usage and activity trends.
- To perform internal operations necessary to provide our Services.
- To protect the Facilitator and other Users of the Platform, and to enforce any legal terms that govern
your use of the Platform.
- To troubleshoot software bugs and operational problems.
- To contact you by phone or text (SMS) message regarding Platform features, improvements, or other
products and Services that may interest you.
We may display information related to you, including your name, photograph, pictures, registered phone
number, location, contact information, Services offered, license(s) and/or certification(s) (if any), publicly
on your profile, except to the extent we tell you we will not display such information. If the information you
provide us upon signing up for an account differs from the information you provide us as part of the
verification data we collect, we have sole discretion in determining which information will be displayed
publicly on your profile. We may combine information that we collect from you through the Platform with
information that we obtain from affiliated and nonaffiliated third parties, and information derived from any
other products or Services we provide. We may aggregate and/or de-identify information collected
through the Platform. We may use de-identified or aggregated data for any purpose, including without
limitation for research and marketing purposes and may also share such data with any third parties,
including without limitation, advertisers, promotional partners, sponsors, event promoters, and/or others.
We may, either directly or through third parties we engage to provide Services to us, review, scan, or
analyze your communications with other Users exchanged via the Platform or as otherwise described in
this Policy for fraud prevention, risk assessment, regulatory compliance, investigation, debugging,
troubleshooting, product improvement, research and development, and customer support purposes.
6. HOW WE SHARE YOUR INFORMATION
As set forth herein, we do not rent, sell, or share Personal Information about you with other people or
non affiliated companies for their direct marketing purposes unless we have your permission. We may
allow access to other data collected by the Platform to enable the delivery of our online advertising on the
Platform and on other websites and online services, or to send you information we think may be useful or
relevant to you. We may share such identifiable information with our associates/affiliates/subsidiaries and
such associates/affiliates/subsidiaries may market to you as a result of such sharing. Any information you
give us is held with the utmost care and security. We are also bound to cooperate fully should a situation
arise where we are required by law or legal process to provide information about a User. Where required
or permitted by law, information may be provided to others, such as regulators and law enforcement
agencies or to protect the rights, property or personal safety of other members or the general public. We
may voluntarily share your information with law enforcement agencies/Gateway service providers/anti-
fraud solution provider(s) if we feel that your transactions on the Platform are of suspicious nature. From
time to time, we may consider corporate transactions such as a merger, acquisition, reorganization, asset
sale, or similar. In these instances, we may transfer or allow access to information to enable the
assessment and undertaking of that transaction. If we buy or sell any business or assets, personal
information may be transferred to third parties involved in the transaction. Our Platform links to other
websites/apps that may collect personally identifiable information about you. We are not responsible for
the privacy policy or the contents of those linked websites/apps. The following are examples of how we
share your information.
a. Sharing between Platform Users: We will display certain information about you to other Users,
including your name, photograph, location, contact information such as registered phone number etc.
b. Sharing with Third-Party Providers for a Business Purpose:
Categories of Information We Share: To operate the Platform, including processing your transactions and
supporting your activities on the Platform, we may disclose the following categories of your Personal
Information with vendors, agents, and Third-Party Providers for a business purpose. We may also use
the below categories of information for compliance with applicable laws and regulations, and we may
combine the information we collect ("aggregate") or remove pieces of information
("de-identify") to limit or
prevent identification of any particular User or Device.
- Identifiers: Name, address, unique personal identifier, IP address, email address, government-issued ID
(Aadhaar Card, Passport, Permanent Account Number (PAN) Card, Driving License, or Voter Identity
Card), phone number, or other similar identifiers.
-
Personal information: Name, date of birth, address, email address, photos, physical characteristics or
description, phone number.
- Internet or Other Network or Device Activity: Browsing history, IP address, search history, information
on
User's interaction with a website, application, or advertisement.
- Geolocation information: Physical location or movements.
- Sensory information: Audio or Video recordings of User on the Platform as well as Audio recordings if
you call our customer support.
- Inferences drawn from other personal information.
- Other information: User generated content such as reviews.
Third-Party Providers: To operate the Platform, including processing your transactions, we may share
your information with our agents, representatives, vendors and service providers (each a "Third-Party
Provider" and, collectively, the "Third-Party Providers"). Third-Party Providers assist us with
services such
as identity verification, data storage, cloud services, data analytics, marketing and advertising, website
hosting, fraud prevention and detection, communication services, and technical support. We share
information, including Personal Information, with Third-Party Providers that process information on our
behalf for our business purposes as follows:
- To originate emails.
- To provide support services.
- To perform data analytics services on the Platform.
- To provide customer relationship management services.
- To create, maintain, customize, service and secure your Account with us.
- To fulfill or meet the reason for which you provided the information. If you provide your Personal
Information to purchase or provide a product or Service, we will use that information to process your
request and facilitate delivery. We may also save your information to facilitate new requests or address
disputes.
- To provide, support, personalize, and develop our Platform and Services.
- Insurance Service Providers: In the event of an insurance claim, we would provide the information
necessary for reporting and documentation, including name and address.
- External Mediators: We may use a third-party mediator to resolve disputes between Users when
necessary. The Facilitator shares the name, address, phone number, and email address of Users with
such third-party mediator service providers.
- such third-party mediator service providers.
Research and Development: We may use the information we collect for testing, research, analysis and
product development, including to develop and improve our Platform, Services, and User experience.
This allows us to improve and enhance the safety and security of our Platform, develop new features and
products in connection with our Services.
c. Legal Obligations and Protecting the Platform and Others: We may disclose your information when
required by law or when we believe in good faith that such disclosure is necessary to: (a) comply with
subpoenas, court orders, regulation, operating license or agreement, legal process or governmental
request, other legal process we receive or where the disclosure is otherwise appropriate due to safety or
similar concerns; (b) establish or exercise our legal rights including enforcing and administering
agreements with Users; or (c) defend the Facilitator against legal claims. This includes sharing personal
data with law enforcement officials, public health officials, other government authorities, or other third
parties as necessary to enforce our Terms, or other policies; to protect the Facilitator's rights or
property
or the rights, safety, or property of others; or in the event of a claim or dispute relating to the use of our
services. The Facilitator may also disclose your Personal Information as part of a dispute among Users or
between Users and the Facilitator to an attorney in the process of obtaining legal advice. If we are
required by law to disclose your information, we will use commercially reasonable efforts to notify you
unless: (a) we believe in our sole discretion that providing notice could create a risk of injury or death, or
that harm or fraud could be directed to the Facilitator or Users; or (b) we are precluded from providing
notice by law. We will attempt to provide the notice by email if you have given us an email address. While
you may challenge the disclosure request, please be advised that we may still be legally required to turn
over your information. We may disclose your information to whomever necessary when we believe it is
appropriate to investigate, prevent, or take action regarding possible illegal activities, suspected fraud,
situations involving potential threats to the physical safety of any person, violations of the Terms or any
other legal terms governing use of the Platform, and/or to protect our rights and property and the rights
and property of other Users.
d. Merger, Sale, or Other Asset Transfers: If we are involved in a merger, sale of company assets,
consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into
another
company, your information may be sold or transferred as part of such a transaction as permitted by law
and/or contract. We cannot control how such entities may use or disclose such information.
e. App Store Providers. We may provide your identity and mobile device identifier to third-party app store
providers (for e.g., the Apple App Store or Google Play Store) to allow you to download our mobile apps.
f. Academics and Research. We may provide information about Users to third parties for academic and
research purposes, in anonymized or aggregated form.
g. With Your Permission: We may also disclose your Personal Information with your permission as set
forth herein.
Social Networking and Other Websites: The Platform may allow you to share information, including
Personal Information, with social networking websites, such as Facebook, Google, etc. Except for our
marketing and advertising purposes, we do not share your Personal Information with them unless you
specifically authorize it. If you choose to log in to the Platform through social networking websites, we
may share information about your Account with the social networking site. Their use of the information will
be governed by their privacy policies, and you may be able to modify your privacy settings on their
websites. Please be advised that some information you provide and/or that we collect will be publicly
accessible. For instance, registration for an Account requires that you provide us with your name. If you
register through Apple, Google or Facebook, the Platform will use the name associated with your account
on those platforms. Your name (full name, or in some instances, your first name and last initial) may be
visible to other Users. Depending on the circumstances, your name may be attached to your Content or
information, such as scheduling of Services, Service requests, reviews, participating in discussions or
forums, messaging, and profile information. Certain other people, including other Users with whom you
have interacted via the Platform, will see information about you that is attached to your name. Users may
be able to personally identify you based on Content you provide. Similarly, the information we collect,
including but not limited to when you last accessed the Platform, may be shared with other Users with
whom you are interacting or otherwise made public.
register through Apple, Google or Facebook, the Platform will use the name associated with your account
on those platforms. Your name (full name, or in some instances, your first name and last initial) may be
visible to other Users. Depending on the circumstances, your name may be attached to your Content or
information, such as scheduling of Services, Service requests, reviews, participating in discussions or
forums, messaging, and profile information. Certain other people, including other Users with whom you
have interacted via the Platform, will see information about you that is attached to your name. Users may
be able to personally identify you based on Content you provide. Similarly, the information we collect,
including but not limited to when you last accessed the Platform, may be shared with other Users with
whom you are interacting or otherwise made public.
register through Apple, Google or Facebook, the Platform will use the name associated with your account
on those platforms. Your name (full name, or in some instances, your first name and last initial) may be
visible to other Users. Depending on the circumstances, your name may be attached to your Content or
information, such as scheduling of Services, Service requests, reviews, participating in discussions or
forums, messaging, and profile information. Certain other people, including other Users with whom you
have interacted via the Platform, will see information about you that is attached to your name. Users may
be able to personally identify you based on Content you provide. Similarly, the information we collect,
including but not limited to when you last accessed the Platform, may be shared with other Users with
whom you are interacting or otherwise made public.
We invite you to post Content on or through our Platform, including, but not limited to, your comments,
photographs, pictures, User profile, and any other information. However, please be careful and responsible
whenever you are online. If you choose to post User Content on or through the Platform, such as through
intra-User messaging or through our review boards, forums, blogs, or other postings, that information: (a)
may be or may become publicly available; (b) may be collected and used by third parties with or without
our knowledge; and (c) may be used in a manner that may violate this Policy, the law, or your personal
privacy.
7. HOW WE STORE AND PROTECT YOUR INFORMATION
a. Information Retention: The Facilitator retains User profile, transaction, and other personal data for as
long as a User maintains their Account. The Facilitator may retain certain User data after receiving an
Account cancellation request if necessary, such as to comply with legal requirements. To preserve the
integrity of our databases, standard procedure calls for us to retain information submitted by Users for an
indefinite length of time. You agree that we may store the information we collect for this indefinite length
of time.
b. Our Security Precautions: Your Account is linked to your phone number so that only you and authorized
Facilitator employees have access to your Account information. In order to maintain this protection, do not
give your Account password to anyone. The Facilitator staff will never proactively reach out to you and ask
for any personal Account information, including your password. If you share a Mobile Device or computer, in
order to protect your information entered on public terminals from disclosure to third parties, you should
sign out of your Account before someone else logs on. We employ physical, procedural, and technological
security measures to help protect your Personal Information from unauthorized access or disclosure. The
Facilitator may use encryption, passwords, and physical security measures to help protect your Personal
Information against unauthorized access and disclosure. You should take steps to protect against unauthorized
access to your password, phone, and computer by, among other things, signing off after using a shared
computer, choosing a robust password that nobody else knows or can easily guess, keeping your log-in and
password private, and not recycling passwords from other websites or accounts. The Facilitator is not
responsible for the unauthorized use of your information nor for any lost, stolen, or compromised passwords,
or for any activity on your Account via unauthorized password activity.
c. As stipulated in the Privacy Policy we will retain the information we collect from Users for as long as
the Users subscribe to our Services to meet their suitable purpose(s) for which it was collected, for the sake
of enforcing agreements, for performing audits, for resolving any form of disputes, for establishing legal
defenses, for pursuing legitimate businesses and to comply with the relevant applicable law
The Facilitator takes steps to ensure that your information is secure on its system. No security measures,
however, are 100% failsafe. As a result, the Facilitator cannot guarantee the security of any information you
transmit to us, and you do so at your own risk. The Facilitator EXPRESSLY DISCLAIMS ANY REPRESENTATION OR
WARRANTY, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO ENSURING, GUARANTEEING, OR OTHERWISE OFFERING ANY
DEFINITIVE PROMISE OF SECURITY IN CONNECTION WITH YOUR PERSONAL INFORMATION OR USAGE INFORMATION AND FURTHER
DISCLAIMS ANY LIABILITY THAT MAY ARISE SHOULD ANY OTHER INDIVIDUALS OBTAIN THE INFORMATION YOU SUBMIT TO THE
PLATFORM.
8. PRIVACY OF MINORS
Our Services are not designed for minors (Less than 18 years). If we discover that a minor has registered on
the Platform with false information, we will close the Account. We may, where permitted by law, retain certain
information internally for purposes described in this Policy.
9. LINKS TO THIRD-PARTY WEBSITES
The Platform may contain links to other websites or resources over which the Facilitator does not have any
control. Such links do not constitute an endorsement by the Facilitator of those external websites. You
acknowledge that the Facilitator is providing these links to you only as a convenience, and further agree that
the Facilitator is not responsible for the content of such external websites or the protection and privacy of
information you provide while visiting such external websites.
10. YOUR RIGHTS AND CHOICES REGARDING YOUR DATA
The Facilitator enables Users to access and control the data that the Facilitator collects through:
- a. Changing or Updating Information: The Facilitator provides you with the ability to access, review and
edit your Personal Information. Sign into the Platform, and then edit your Account information. So that we
can protect the integrity of sensitive data, there are certain pieces of information, such as your name,
age, gender, identity information that you cannot alter yourself. Please contact us at privacy@peckdating.com to change information you cannot access
through your Account.
- b. Push Notifications: You can deactivate push notifications intended for marketing purposes. Push
notifications for important updates regarding your appointments and Account activity are required for proper
functioning of the Platform.
- c. Location Information: You can stop your Device from sharing Device location information via the Device
system settings, although this could impact the full range of Services and features available through the
Platform.
- d. Device Permissions: Most mobile device platforms (iOS, Android, etc.) have defined certain types of
device data that apps cannot access without the device owner's permission, and these platforms have
different methods for how that permission can be obtained. iOS devices notify users the first time the
Platform requests permission to access certain types of data and gives users the option to grant or refuse
permission. Android devices notify users of the permissions that the Platform seeks before their first use
of the app, and use of the Platform constitutes a grant of such permission.
- e. Email Communications: We may send periodic emails to you. To opt out of promotional emails, you may
submit a request to privacy@peckdating.com. If you opt out of
receiving promotional emails, we may still send you emails about your Account or any Services you have
requested or received from us.
- f. Cookies and Third-Party Technologies: Like most online services and mobile applications, we and our
Third-Party Providers may use cookies, web beacons, and similar tracking technologies to collect information
about your activity from the computer or devices you use to access the Platform for purposes described in
this Policy. A cookie is a file saved on a User's hard drive that stores certain information about User
activity. Users must agree to let cookies be saved for them, and most web browsers are set to accept cookies
by default. Although you can modify your browser/device settings to reject cookies if desired, this could
potentially affect the availability and functionality of our Services. The Facilitator uses cookies and
similar technologies for purposes such as authenticating Users, remembering User preferences and settings,
determining the popularity of content, delivering and measuring the effectiveness of advertising campaigns,
analyzing site traffic and trends, and generally understanding the online behaviors and interests of people
who interact with the Platform.p
Any third-party with whom we are allowed to share your Personal
Information is authorized to use your Personal Information in accordance with our contractual arrangements
with such third parties and in accordance with their own privacy policies, over which we have no control.
You agree that we are not responsible or liable for any of their actions or omissions. Those who contact
you will need to be instructed directly by you regarding your preferences for the use of your Personal
Information by them.
-
g. In some regions (like the EEA, UK, certain parts of the US), you have certain rights under applicable
data
protection laws. You will be asked to provide consent to the collection, processing, and sharing of your
personal information. These may include the right (i) to request access and obtain a copy of your personal
information; (ii) to request rectification or erasure; (iii) to restrict the processing of your personal
information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the
right to object to the processing of your personal information. You have the right to withdraw your consent
at any time. Please note however that this will not affect the lawfulness of the processing before its
withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful
processing grounds other than consent. If you are a resident in the EEA or UK and you believe we are
unlawfully processing your personal information, you also have the right to complain to your local data
protection supervisory authority. You can find their contact details here. If you are a resident in
Switzerland, the contact details for the data protection authorities are available here.
Your personal information may be stored in databases located outside of the EU including in India. When
we transfer personal data outside of the EU, we either transfer personal information to countries that
provide an adequate level of protection, or we have appropriate safeguards in place. We may require proof
of or need to verify your identity before we can give effect to these rights. To request to review,
update, or delete your personal information, please submit a request form by sending an email to privacy@peckdating.com. We may share your information with
third-party anti-fraud solution provider(s). They help us to ensure we keep you safe from scammers and
fraudsters.
11. CHANGES TO THIS POLICY
This Policy is current as of the effective date set forth above. The Facilitator may, in its sole and
absolute discretion, change this Policy at any time to the extent permitted by law. The Facilitator will post
its updated Policy on the platform and update the Policy effective date. The Facilitator encourages you to
review this Policy regularly for any changes. Your continued access to or use of the Platform after such
posting will constitute your acceptance of such changes. IF YOU DO NOT AGREE, YOU MAY NOT ACCESS OR USE THE
PLATFORM
12. GRIEVANCE OFFICER
As a User if you have any grievance regarding the Platform or the Service, you can contact our Grievance
Officer Mr. Shanu V Shaji at No. 4/461, 2nd Floor, Suite No.1327, Valamkottil Towers, Judgemukku, Kakkanad,
Kochi, Kerala, India – 682021 or by sending an email to grievance@peckdating.com.