TERMS AND CONDITIONS
EFFECTIVE DATE: November 1, 2023
1. ACCEPTANCE OF THE TERMS AND CONDITIONS
These Terms and Conditions ("Terms"), including the BINDING ARBITRATION CONTAINED HEREIN
govern your access to, use of, and participation on the Platform made available by FlipTree Technologies
(India) Private Limited ("FlipTree", "Facilitator", "we", "our", or
"us") and the entirety of your relationship
with the Facilitator. PLEASE READ THESE TERMS THOROUGHLY AND CAREFULLY AS THEY
CONSTITUTE A LEGAL AGREEMENT ("Agreement") BETWEEN YOU AND THE FACILITATOR. In
these Terms, the words "including" and "include" mean "including, but not limited
to". BY ACCESSING
OR USING THE PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT
AGREE TO THESE TERMS, THEN YOU MAY NOT ACCESS OR USE THE PLATFORM. These Terms
expressly supersede prior agreements or arrangements with you. The Facilitator may immediately
terminate these Terms or any Services with respect to you, or generally cease offering or deny access to
the Platform or any portion thereof, at any time for any reason.
The use of the Platform is conditional upon your acceptance of these Terms and our Privacy Policy. You
will be deemed to have accepted these Terms and our Privacy Policy by continuing to use the Platform,
regardless of whether or not you register as a User on the Platform. IF YOU DO NOT AGREE, YOU MAY
NOT ACCESS OR USE THE PLATFORM.
PLEASE REVIEW THE ARBITRATION AGREEMENT CONTAINED HEREIN CAREFULLY, AS IT WILL
REQUIRE YOU TO RESOLVE DISPUTES WITH THE FACILITATOR ON AN INDIVIDUAL BASIS
THROUGH FINAL AND BINDING ARBITRATION. BY ENTERING THIS AGREEMENT, YOU
EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU HAVE READ AND UNDERSTAND ALL OF
THE TERMS OF THIS AGREEMENT AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES
OF THIS IMPORTANT DECISION.
All references to "you" or "your", as applicable, mean the person who accesses, uses,
and/or participates
in the Platform in any manner, and each of your heirs, assigns, and successors. If you use the Platform
on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your
acceptance of the Terms will be deemed an acceptance by that entity, and "you" and "your"
herein shall
refer to that entity, its officers, directors, employees, agents, and investors.
Supplemental terms may apply to certain Services, such as policies for a particular event, program,
activity or promotion, and such supplemental terms will be disclosed to you in separate disclosures or in
connection with the applicable Services. Supplemental terms are in addition to, and shall be deemed a
part of, the Terms for the purposes of the applicable Services. Supplemental terms shall prevail over
these Terms in the event of a conflict with respect to the applicable Services.
The Facilitator may amend the Terms from time to time. The Facilitator reserves the right, in its sole
discretion, to amend these Terms, and any other documents incorporated by reference herein, at any
time and without prior notice. Amendments will be effective upon the Facilitator's posting of such updated
Terms at this location. You will be required to accept the amended Terms to continue to use the Platform.
Your continued access or use of the Platform after such posting confirms your consent to be bound by the
Terms, as amended. IF YOU DO NOT AGREE, YOU MAY NOT ACCESS OR USE THE PLATFORM.
In order to use the Platform and its Services you must register as a User on the Platform. The Platform is
an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000.
This Agreement is an electronic contract that establishes the legally binding terms you must accept to use
the Platform and to become a User. By using the Service, you consent to submit your personally
identifiable information including sensitive personal data such as your financial data if opted for our paid
membership, Identity proofs etc. to collect, process, display and use the said information to provide the
Service and to contact you by other Users. IF YOU HAVE ANY OBJECTION IN COLLECTING AND/OR
PROCESSING YOUR PERSONAL DATA, THEN YOU MAY NOT ACCESS OR USE THE PLATFORM.
If you want to withdraw this consent, you must discontinue using our Service and delete your Account
directly on the Platform.
2. KEY TERMS
"Platform" means all Peck Match websites, mobile or other applications, software, processes,
and
any
other services provided by or through Peck Match Mobile App, which enable Users to connect to other
Users.
"User" (each a "User" and, collectively, the "Users") means a person who
voluntarily submits information
to the Platform and completes the Facilitator's Account registration process on the Platform regardless of
whether such person uses the Service as a free member or a paid member on the Platform.
"Member" (each a "Member" and, collectively, the "Members") means a User on the
Platform.
"Candidate" (each a "Candidate" and, collectively, the "Candidates") means a
User on the Platform.
"Application" (each a "Application" and, collectively, the "Applications")
means mobile or other
applications.
"Account" (each a "Account" and, collectively, the "Accounts") or "User
Account" (each a "User Account"
and, collectively, the "User Accounts") means a personal account of a User on the Platform.
"Service" (each a "Service" and, collectively, the "Services") means the
Match service provided by
the Platform to a User where the User is matched against another User(s) on the Platform based on the
User’s preferences or the Facilitator’s recommendations.
"Content" means text, graphics, images, music, software, audio, video, information, or other
materials,
including but not limited to profile information, message threads, reviews, and other information or
materials available on or through the Platform.
"Peck Match Content" means all Content the Facilitator makes available on or through the
Platform,
including any Content licensed from a third party, but excluding User Content.
"User Content" means all Content submitted, posted, uploaded, published, or transmitted on or
through
the Platform by any User or other User of the Platform, including but not limited to photographs, profile
information, descriptions, postings, reviews, requests, messages, and payments made through the
Platform, but excluding Peck Match Content and Feedback.
"Collective Content" means User Content and Peck Match Content together.
"Identification Number" means a unique identity number issued to the citizens of India by the
Government
of India such as Aadhaar Number, Passport Number, Permanent Account Number (PAN), Driving License
Number, Voter Identity Number etc.
"Digital Good" (each a "Digital Good" and, collectively, the "Digital Goods")
means digital goods including
but not limited to messages, features, memberships, subscriptions etc. purchased on the Platform by the
User.
"Payment Method" (each a "Payment Method" and, collectively, the "Payment
Methods") means a
current, valid, accepted method of payment submitted by User such as UPI, Net Banking, credit card,
debit card, prepaid card, Google Pay, Apple Pay etc. as may be updated from time to time.
"Payment Processor" means the third-party payment service provider providing payment processing
services on the Platform.
"Device" (each a "Device" and, collectively, the "Devices") or "Mobile
Device" (each a "Mobile Device"
and, collectively, the "Mobile Devices") means Apple iOS or Android smartphone capable of accessing
the Platform.
"Privacy Policy" means Peck Match's Privacy Policy
incorporated
herein by reference.
"Internet" means internet.
3. ACCESS AND USE OF THE PLATFORM
The Platform is provided by the Facilitator, and you understand and agree to the following:
- a. If you choose to register, you need to authenticate yourself using Facebook, Instagram, Google, Apple
or mobile OTP login. After registering, you can create your Account.
-
b. You are responsible for maintaining the confidentiality of your personal information, and all uses of
your
Account - whether or not you've authorized such use.
-
c. You agree to notify the Facilitator immediately of any unauthorized use of your Account.
-
d. You are at least 18 years of age and currently unmarried.
-
e. You agree that the Facilitator will not be held liable for any loss or damage for non-compliance. In
addition, you understand and agree that the content of all Users, including your content, will be collected,
aggregated and integrated into the Service and that the Facilitator will use aggregated data collected from
you and other Users for statistical and analytical reporting purposes. You understand, and agree that,
unless expressly stated, the Facilitator in no way controls, verifies, or endorses any of the information
contained on or in the Service, including links, events, messages, message boards and members'
published listings.
-
f. Once you register on the Platform, from then on, you will be getting promotional emails for your
informational purposes.
-
g. Match is done by the Platform based on the User’s preferences or the Facilitator’s
recommendations.
-
h. You agree that all disputes are subjected to Ernakulam District (Kerala) Jurisdiction only.
-
i. The authenticity of the details given in any User profile should be verified and confirmed by the Users.
The Facilitator will not be responsible for any issue arising in this regard at any point of time.
-
j. Any change in the profile such as date of birth or educational qualification will be made only after
submitting the required proof by the concerned User.
-
k. The Facilitator will not be responsible for any issues arising for a candidate while communicating
through his/her personal communication media like Email, Phone, WhatsApp, Social Media such as
Facebook, Instagram etc.
-
l. You are requested to provide your personal mobile phone number while registering your profile which
will be registered for the purposes of verification and communication. Your photos may be reviewed
before being published on the Platform.
-
m. The Facilitator reserves the right to forthwith terminate your Account and/or your right to use the
Platform at any time. You may terminate your Account at any time, for any reason by writing to the
Facilitator. The Facilitator may terminate your access to the Platform and/or your Account for any reason
or no reason at all.
-
n. Users can view and access other User profiles.
-
o. A User will have only one Account on the Platform. If a User is found having multiple Accounts, the
Facilitator reserves the right to deactivate and/or terminate forthwith all Accounts of the same User.
-
p. The Facilitator owns and retains all proprietary rights of the Platform and the Service. The Platform
contains copyrighted material, trademarks, and other proprietary information of the Facilitator, and its
licensors. Except for that information which is in the public domain such as member profile or for which
permission has been obtained from the User, you cannot copy, modify, publish, transmit, distribute,
perform, display, or sell any such proprietary information. Any such act or an attempted act on your part
shall constitute a violation of this Agreement and your Account is liable to be terminated forthwith by the
Facilitator. We also reserve our right to take legal action (civil and/or criminal) wherever applicable for
any
violations.
-
q. Under no circumstances will the Platform be liable in any way for any Content, including, but not limited
to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the
use of any Content posted, emailed, transmitted or otherwise made available via the Platform. The
Platform reserves the right to verify the authenticity of Content posted on the Platform. In exercising this
right, the Platform may ask you to provide any documentary or other form of evidence supporting the
Content you post on the Platform. If you fail to produce such evidence, the Facilitator may, in its sole
discretion, terminate your Account.
-
r. The Facilitator will investigate and take appropriate legal action in its sole discretion against anyone
who violates this Agreement, including without limitation, removing the offending Content from the
Platform and terminating the Account of such violators.
-
s. We are an online Match facilitator where we help you to find your own choice of match at your
discretion. Hence, we do not assure you that your dream of finding your ideal match can be fetched from
the Platform.
-
t. You shall not authorize third parties to use your Account. You shall not assign or otherwise transfer
your
Account to any other person or entity. You agree to comply with all applicable local, state, national and
international laws, rules and regulations when accessing or using the Platform, and you may only access
or use the Platform for lawful purposes. You may be asked to provide proof of identity or other method of
identity verification to access or use the Platform and/or Services, and you agree that you may be denied
access to or use of the Platform and/or Services if you refuse to provide proof of identity or other method
of identity verification.
-
u. You are not barred from using the Service under the United States laws or any other jurisdiction
worldwide.
-
v. You do not have any unspent convictions, or are subject to any court order, relating to assault,
violence, sexual misconduct or harassment.
-
w. You do not appear on the U.S. Treasury Department's list of Specially Designated Nationals or face
any other similar prohibition.
- x. You are not a citizen of any country that is a part of the EU.
- y. The Platform connects you to other Users. You may use the Platform only as set forth in these Terms.
The use of the Platform may be subject to separate third-party terms of service and fees, including,
without limitation, such terms of service and fees imposed by your mobile network operator (the
"Carrier"),
including fees charged for data usage and overage, which are your sole responsibility. You consent to the
collection, use, and disclosure of your personally identifiable information in accordance with the Privacy
Policy. Access to certain features of the Platform may require access to information about the location of
your Device, such as GPS coordinates. We may, without further notice or warning and in our discretion,
access, store, use, and disclose the messages, call transcripts, and data about the calls/messages
between and among Users that occur through the Platform for our business purposes, including to
provide and improve customer service, Platform, Services, fraud prevention, and to identify violations of
this Agreement. YOU AGREE NOT TO CIRCUMVENT THE PLATFORM BY SOLICITING,
SCHEDULING AND/OR PAYING FOR SERVICES OUTSIDE THE PLATFORM.
IF YOU DO NOT MEET ALL OF THESE REQUIREMENTS OR DO NOT AGREE WITH THESE
REQUIREMENTS, THEN YOU MAY NOT ACCESS OR USE THE PLATFORM.
4. ELIGIBILITY
- a. To register as a Member of the Platform, you must be 18 years or above. The Platform shall not collect
data from minors. Should a Member lie about his/her date of birth, particularly if he/she fraudulently
claims to be over 18 years of age, the parents of the minor in question should inform the Facilitator of
this
by sending an e-mail to support@peckdating.com requesting the
data to be deleted. The Facilitator
commits to deleting all data on the minor in question as soon as possible.
- b. You are currently unmarried.
By using this Platform, you represent and warrant that you have the right, consent, authority, and legal
capacity to enter into this Agreement. You also agree to abide by the Terms of this Agreement. If at any
time the Facilitator is of the opinion (in its sole discretion) or has any reason to believe that you are not
eligible to become a Member or that you have made any misrepresentation, the Facilitator reserves the
right to forthwith terminate your Account and/or your right to use the Service.
5. YOUR LICENSE TO USE THE PLATFORM
License: The Platform is licensed, not sold, to you for use only under these Terms. Subject to your
complete and ongoing compliance with these Terms, the Facilitator grants you a limited, non-exclusive,
revocable, non transferable, and non-sublicensable license to reproduce and display Collective Content
(excluding any software source code) solely for your personal and non-commercial use and only in
connection with your: (a) access to and participation in the Platform on compatible, authorized devices
that you own or control; and (b) access and use of any content, information and related materials that
may be made available through the Platform. Any rights not expressly granted herein are reserved by the
Facilitator and the Facilitator's licensors. The rights granted by the Platform to the User are restricted
to
private and personal use. As a User, you grant the Platform a free-of-charge, non-exclusive, international,
and permanent license for the use, reproduction, representation, modification, and translation of any
basic intellectual property-related component (text, emojis, photos, videos, etc.) that it may provide
through the Platform for the non-exclusive purpose of communicating with other Users on the Platform.
Restrictions: You may not: (a) modify, alter, reproduce, or distribute the Platform in part or entirety; (b)
remove any copyright, trademark or other proprietary notices from any portion of the Platform; (c) use,
reproduce, copy, adapt, modify, prepare derivative works based upon, distribute, redistribute, license,
sublicense, rent, lease, lend, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast
or otherwise exploit the Platform or Collective Content except as expressly permitted by the Facilitator; (d)
attempt to disable or circumvent any security or other technological measure designed to protect the
Platform or any content available through the Platform except as expressly permitted in these Terms; (e)
decompile, reverse engineer, disassemble the Platform or create derivative works; (f) link to, mirror or
frame any portion of the Platform; (g) cause or launch any programs or scripts for the purpose of
scraping, indexing, surveying, or otherwise data mining any portion of the Platform or unduly burdening or
hindering the operation and/or functionality of any aspect of the Platform; or (h) attempt to gain
unauthorized access to or impair any aspect of the Platform or its related systems or networks.
The Platform and Collective Content are provided to you AS IS. If you download or print a copy of
Collective Content for personal use, you must retain all copyright and other proprietary notices contained
thereon. No licenses or rights are granted to you by implication or otherwise under any intellectual
property rights owned or controlled by the Facilitator or its licensors, except for the licenses and rights
expressly granted in these Terms. The Platform and its entire contents, features and functionality
(including but not limited to all information, software, text, displays, images, video and audio, and the
design, selection and arrangement thereof), are owned by the Facilitator, its licensors or other providers
of such material, and are protected by India and international copyright, trademark, patent, trade secret
and other intellectual property or proprietary rights laws. Except as permitted herein, you must not access
or use for any commercial purposes any part of the Platform or any services or materials available
through the Platform. If you breach these license restrictions or otherwise exceed the scope of the
licenses granted in these Terms, then: (a) you may be subject to prosecution and damages, as well as
liability for infringement of intellectual property rights; (b) your right to use the Platform will cease
immediately; and (c) you must, at our option, return or destroy any copies of the materials you have
made. No rights, title or interest in or to the Platform or any content on the Platform is transferred to you,
and the Facilitator reserves all rights not expressly granted. Any use of the Platform not expressly
permitted by this Agreement is a breach of this Agreement and may violate copyright, trademark and
other laws.
Ownership: The Platform and all rights therein are and shall remain the Facilitator's property or the
property of the Facilitator's licensors. Neither these Terms nor your use of the Platform convey or grant
to
you any rights: (a) in or related to the Platform except for the limited license granted above; or (b) to use
or reference in any manner the Facilitator's names, logos, product and service names, trademarks or
services marks or those of the Facilitator's licensors. We may update the content on this Platform from
time to time, but its content is not necessarily complete or up to date. Any of the material on the Platform
may be out of date at any given time, and we are under no obligation to update such material.
6. USER CONTENT
You are fully responsible for any User Content you post on the Platform, including, but not limited to,
personal profile(s), message boards, listings, events, testimonials, e-mail messages - and the
consequences of any such content. You understand and agree that the Facilitator may review from time
to time and delete any content that violates this Agreement, or which might be offensive, illegal, or harm
the safety of or violate the rights of other users and members. Content that is illegal or prohibited,
includes, but is not limited to, material, text, graphics, video, or audio that:
-
Is unlawful, harassing, libelous, abusive, threatening, harmful, bigoted, racially offensive, obscene, or
otherwise objectionable
-
Encourages conduct that could constitute a criminal offense, gives rise to civil liability, or otherwise
violate any applicable local, state, national or international law or regulation
-
Transmits or posts any unsolicited or unauthorized advertising, spam, junk mail, chain letters, pyramid
schemes etc.
-
Transmits or posts any content that infringes upon patents, trademarks, trade secrets, copyrights, or
other proprietary rights
-
Transmits or posts any viruses or material designed to disrupt, limit, or destroy any functionality of any
computer software or hardware of Users, the Platform or the Service
-
Collects, stores, or solicits information about other Users for commercial or unlawful purposes or engage
in commercial activity such as contests, sweepstakes, etc. without the Facilitator’s prior consent
-
Contains personally identifiable information about another member that is published without their
express consent
-
Advertises any illegal services or the sale of any items prohibited or restricted by applicable law
-
Has misleading email addresses or other manipulated identifiers to disguise its origin
We may, in our sole discretion, permit you to post, upload, publish, submit, or transmit User Content. Any
User Content provided by you remains your property. However, by providing User Content to the
Facilitator or making available any User Content on or through the Platform, you hereby grant to the
Facilitator a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the
right to sublicense, use, copy, adapt, modify, create derivative works of, distribute, license, sell,
transfer,
publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such
User Content in all formats and distribution channels now known or hereafter devised (including in
connection with the Platform, Services, the Facilitator's business and on third party sites and services),
through, by means of or to promote, market or advertise the Platform or Services, or for any other
purpose in our sole discretion, without further notice to or consent from you, and without the requirement
of payment to you or any other person or entity. In the interest of clarity, the license granted to the
Facilitator shall survive termination of the Platform or your Account. The Facilitator does not claim
ownership rights in your User Content and nothing in these Terms will be deemed to restrict rights that
you may have to use and exploit any such User Content submitted, posted, uploaded, published, or
transmitted on or through the Platform by you.
YOU ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR ALL USER
CONTENT THAT YOU MAKE AVAILABLE ON OR THROUGH THE PLATFORM. ACCORDINGLY, YOU
REPRESENT AND WARRANT THAT: (A) YOU EITHER ARE THE SOLE AND EXCLUSIVE OWNER OF
ALL USER CONTENT OR YOU HAVE ALL RIGHTS, LICENSES, CONSENTS AND RELEASES
NECESSARY TO GRANT THE FACILITATOR THE LICENSE TO THE USER CONTENT AS SET
FORTH ABOVE; AND (B) NEITHER THE USER CONTENT, NOR YOUR SUBMISSION, UPLOADING,
PUBLISHING OR OTHERWISE MAKING AVAILABLE OF SUCH USER CONTENT, NOR THE
FACILITATOR'S USE OF THE USER CONTENT AS PERMITTED HEREIN WILL INFRINGE,
MISAPPROPRIATE OR VIOLATE A THIRD PARTY'S PATENT, COPYRIGHT, TRADEMARK, TRADE
SECRET, MORAL RIGHTS OR OTHER PROPRIETARY OR INTELLECTUAL PROPERTY RIGHTS, OR
RIGHTS OF PUBLICITY OR PRIVACY, OR RESULT IN THE VIOLATION OF ANY APPLICABLE LAW
OR REGULATION.
While it has no obligation to do so, you agree that the Facilitator may proofread, summarize or otherwise
edit and/or withdraw your User Content at the Facilitator's sole discretion and at any time and for any
reason, without notice to you, and you understand it remains your sole responsibility to monitor your User
Content and ensure that such edited Content is accurate and consistent with your representations and
warranties in these Terms.
You agree to not provide User Content that is defamatory, libelous, hateful, violent, obscene,
pornographic, unlawful, or otherwise offensive, as determined by the Facilitator in its sole discretion,
whether or not such material may be protected by law.
The Facilitator reserves the right, at any time and without prior notice,
to remove or disable access to User Content within 24 hours that we, in our sole discretion,
consider to be objectionable for any reason, in violation of these Terms or otherwise
harmful to the Platform or Users, or for any other reason. The Facilitator also reserves
the right in our sole discretion, at any time and without prior notice, to suspend,
deactivate, or permanently close User Accounts within 24 hours that are in violation of
these Terms or otherwise harmful to the Platform or Users, or for any other reason.
YOU ACKNOWLEDGE AND AGREE THAT THE FACILITATOR DOES NOT HAVE AN OBLIGATION,
BUT RESERVES THE RIGHT FOR ANY REASON, TO: (A) MONITOR OR REVIEW USER CONTENT;
OR (B) CONDUCT IDENTITY VERIFICATION OF ANY USER.
7. ACCOUNT REGISTRATION AND SECURITY
In order to use the Platform, you must register for and maintain an active Account. As part of the
registration process for the Service, you agree to:
-
a. Provide certain limited information about you as prompted to do so by the Service (such information to
be current, complete, and accurate); and
-
b. Maintain and update this information as required to keep it current, complete, and accurate. The
information requested upon original sign up shall be referred to as registration data ("Registration
Data").
-
c. Authenticate yourself using Facebook, Instagram, Apple, Google, or Mobile Phone OTP
Account registration requires you to submit to the Facilitator certain personal information, including your
name, gender, date of birth, height, relationship status, religion, ethnicity, city of residence, email
address,
phone number, photograph etc. You are further invited to provide us with more information about yourself
including but not limited to your interests, story, pictures, philosophy, work etc. Your email will serve as
your identifier while contacting support. The Facilitator reserves the right to delete Accounts created by
Users who appropriate the name, likeness, email address, or other personally identifiable information of
another individual. The Facilitator reserves the right to refuse the Service to any User.
Account Registration using your Facebook, Instagram, Google, or Apple account: By logging in to the
Platform through Facebook, Instagram, Google, or Apple account you authorize us to access and use
your Facebook, Instagram, Google, or Apple account information.
You are solely responsible for safeguarding your Account. You are solely responsible for all activity that
occurs under your Account, and you agree to maintain the security and secrecy of your Account. The
Facilitator is not liable for any losses by any party caused by an unauthorized access or use of your
Account. Notwithstanding the foregoing, you may be liable for the losses of the Facilitator or others due to
such unauthorized use. We have the right to disable any username, Account, or other identifier, whether
chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in
our opinion, you have violated any provision of this Agreement. The Facilitator may, from time to time,
access your Account to make certain changes that you request or remove prohibited information from the
Platform. Unless otherwise permitted by the Facilitator in writing, you may only possess one Account. You
may not authorize third parties to use your Account. You may not assign or otherwise transfer your
Account to any other person or entity. You agree to comply with all applicable laws when accessing or
using the Platform. You may not in your access or use of the Platform cause nuisance, annoyance,
inconvenience, or property damage to any other party. You may be asked to provide proof of identity or
other method of identity verification to use the Services, and you agree that you may be denied access to
or use of the Platform and/or Services if you refuse to provide proof of identity or other method of identity
verification.
8. RELATIONSHIP
No joint venture, partnership, employment, agency, or implied relationship exists between you and the
Facilitator as a result of this Agreement or your use of the Platform.
9. INFORMATION WE COLLECT
Please review the Facilitator's Privacy Policy, for information and notices concerning the
Facilitator's
collection and use of your information.
10. CONFIDENTIAL INFORMATION
-
a. The Facilitator Confidential Information: The term "Facilitator Confidential Information" shall
mean any
and all of the Facilitator's trade secrets, confidential and proprietary information and all other
information
and data of the Facilitator that is not generally known to the public or other third parties who could
derive
value, economic or otherwise, from its use or disclosure. The Facilitator Confidential Information shall be
deemed to include technical data, know-how, research, product plans, products, services, customers,
markets, software, developments, inventions, processes, formulas, technology, designs, drawings,
engineering, hardware configuration information, marketing, finances or other business information
disclosed directly or indirectly in writing, orally or by drawings or observation. You acknowledge that the
Facilitator Confidential Information is a valuable, special and unique asset of the Facilitator and agree
that
you will not disclose, transfer, use (or seek to induce others to disclose, transfer or use) any of it. You
shall promptly notify the Facilitator in writing of any circumstances which may constitute unauthorized
disclosure, transfer, or use of the Facilitator Confidential Information. You shall use best efforts to
protect
the Facilitator Confidential Information from unauthorized disclosure, transfer or use. You shall return all
originals and any copies of any and all materials containing the Facilitator Confidential Information to the
Facilitator upon termination of this Agreement for any reason whatsoever.
-
b. User Confidential Information: As a User, you understand that in availing the Services, you will receive
certain private and/or confidential information regarding other Users and will have access to their homes
and personal belongings. Except upon order of government authority (for example, court, administrative
agency) having jurisdiction, or upon express written consent by the other User, you agree that you shall
not publish, disseminate or disclose, for your own benefit or the benefit of any third party, any
confidential
information regarding the other User, including addresses, phone numbers, personal and/or financial
information. You further agree not to engage in any activity which violates the privacy of any Users,
including, but not limited to, taking unauthorized photographs or making unauthorized audio or video
recordings of other Users or their homes or their personal belongings; or publishing, disseminating or
disclosing any such photographs or recordings. YOU ACKNOWLEDGE THAT YOUR FAILURE TO
COMPLY WITH THE FOREGOING SHALL CONSTITUTE A MATERIAL BREACH OF THIS
AGREEMENT.
11. NO ENDORSEMENT
The Facilitator does not endorse any User. No agency, partnership, joint venture, or employment is
created as a result of these Terms or any User's use of any part of the Platform.
Users are required by these Terms to provide accurate information, and although the Facilitator may
undertake additional checks and processes designed to help verify or check the identities or backgrounds
of Users, we do not make any representations about, confirm, or endorse any User or their purported
identity or background.
You should always exercise responsibility, due diligence and care when deciding whether to have any
interaction with any other User. The Facilitator has no responsibility for any damage or harm resulting
from your interactions with other Users. The Collective Content may contain links to third party websites,
offers, or other events/activities not owned or controlled by the Facilitator. We do not endorse or assume
any responsibility for any such links, and if you access them, you do so at your own risk. By using the
Platform, you understand and agree that any legal remedy or liability that you seek to obtain for actions or
omissions of other Users or other third parties will be limited to a claim against those particular Users or
other third parties. You agree not to attempt to impose liability on or seek any legal remedy from the
Facilitator with respect to such actions or omissions.
12. SPONSORED INFORMATION
The Facilitator may publicly display advertisements, paid content, and/or other sponsored information.
The manner, mode, and extent of such advertising are subject to change without specific notice to you.
13. COMMUNICATIONS
By becoming a User, you expressly consent and agree to accept and receive electronic and other
communications from us, including via email, text (SMS) messages, calls, chats, and push notifications to
the phone number or email address you provided to us, as further described in our Privacy Policy. You
consent to receive live, autodialed, or pre-recorded calls from us at the phone number that you have
provided to us to: (a) facilitate communications among Users; or (b) otherwise provide our services or
enforce these Terms. Your mobile network's phone, data and messaging rates and fees may apply if you
access or use the Platform from your device. We may, without further notice or warning and in our
discretion, monitor or record phone conversations that we have with you or anyone acting on your behalf
for quality control and training purposes or to protect our rights. We may, without further notice or warning
and in our discretion, access, store, use, and disclose the messages, call transcripts, and data about the
calls/messages between and among Users that occur through the Platform for our business purposes,
including to provide and improve customer service, Platform, Services, fraud prevention, and to identify
violations of this Agreement.
14. FEEDBACK
By sending us any feedback, comments, questions, or suggestions concerning the Facilitator or our
services, including the Platform (collectively, the "Feedback") you represent and warrant that: (a)
the
Feedback does not violate the rights of any other person or entity; and (b) your Feedback does not
contain the confidential or proprietary information of any third party or parties. By sending us any
Feedback, you further: (a) agree that we are under no obligation of confidentiality, express or implied,
with respect to the Feedback; (b) acknowledge that we may have something similar to the Feedback
already under consideration or in development; (c) grant us an irrevocable, non-exclusive, royalty-free,
perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense
the Feedback; and (d) irrevocably waive, and cause to be waived, against the Facilitator and its Users
any claims and assertions of any moral rights contained in such Feedback. This Feedback section shall
survive any termination of your Account or the Platform.
15. NETWORK ACCESS AND DEVICES
To use the Platform, you must have data network access. You are responsible for all data network access
charges. You are responsible for obtaining the data network access necessary to use the Platform. Your
mobile network's data and messaging rates and fees may apply if you access or use the Platform from
your Device. You are responsible for acquiring and updating compatible hardware or Devices necessary
to access and use the Platform and any updates thereto. The Facilitator does not guarantee that the
Platform, or any portion thereof, will function on any particular hardware or Devices. In addition, the
Platform may be subject to malfunctions and delays inherent in the use of the internet and electronic
communications. The quality of the display of the Platform and Collective Content may vary from device
to device, and may be affected by a variety of factors, such as your location, the bandwidth available
through and/or speed of your data network connection. The Facilitator makes no representations or
warranties about the quality of your experience on your Device.
16. DEVICE AND LOCATION COORDINATES
To schedule and accept Services, you must possess a Mobile Device. As a User, you hereby
acknowledge and consent to the Facilitator's collection of the latitude and longitude location
("Location
Coordinates") of your Mobile Device and/or your address so that we can provide our Services to you. The
Facilitator does not collect or use Location Coordinates data for the purpose of controlling or monitoring
the manner and means by which you provide or receive the Services contemplated by this Agreement, or
the frequency with which you use the Platform to schedule or provide Services. By executing this
Agreement, you agree to the use and disclosure of Location Coordinates information as described above.
17. THIRD-PARTY SOFTWARE, CONTENT, SERVICES AND FEES
Software you download in connection with the Platform consists of a package of components that may
include certain third-party software ("Third-Party Software") provided under separate license, terms
of
use, and privacy policies (collectively, the "Third-Party Terms"). Your use of the Third-Party
Software in
conjunction with the Platform in a manner consistent with these Terms is permitted; however, you may
have broader rights under the applicable Third-Party Terms, and nothing in these Terms is intended to
impose further restrictions on your use of the Third-Party Software.
Access to Third-Party services: The Platform may be made available or accessed in connection with third-
party services and content (including advertising) that the Facilitator does not control, and may enable
you to export information or content, including your or other Users' User Content, to Third-Party services
such as Facebook, Google, or Apple, through a feature of the Platform. You acknowledge that Third-Party
Terms may apply to your use of such third-party services and content. The Facilitator does not endorse
such third-party services and content and in no event shall the Facilitator be responsible or liable for any
products or services of such third-party providers. Additionally, Apple, Inc., or Google, Inc. will be a
third-
party beneficiary to this contract if you access the Platform using Applications developed for Apple iOS or
Android mobile devices, respectively. These third-party beneficiaries are not parties to this contract and
are not responsible for the provision or support of the Platform in any manner. Your access to the
Platform using these devices is subject to applicable Third-Party Terms.
Disclaimer of Liability for Third-Party services: Third-Party services may have Third-Party Terms, and
your use of the Platform may incur third-party fees, such as fees charged by your mobile carrier for data
usage. You are solely responsible for reviewing and complying with any terms of use, privacy policy or
other terms governing your use of Third-Party services, and you are solely responsible for all Third-Party
services' fees incurred by you for use of the Platform. You are solely responsible for taking the
precautions necessary to protect yourself from fraud when using Third Party services and to protect your
computer systems from viruses, worms, trojan horses and other harmful or destructive content that may
be included on or with any Third-Party services. The Facilitator disclaims any and all responsibility or
liability for any harm resulting from your use of Third-Party services, and you hereby irrevocably waive
any claim against the Facilitator with respect to any Third-Party services.
18. COPYRIGHT POLICY
If you have an intellectual property rights related complaint about material posted on the Platform, you
may contact our Grievance Officer. Any notice alleging that materials hosted by or distributed through the
Platform infringe intellectual property rights must include the following information:
- a. An electronic or physical signature of the owner of the copyright or other right being infringed, or
the
person authorized to act on behalf of the owner of the copyright or other right being infringed.
-
b. A description of the copyright protected work or other intellectual property right that you claim has
been
infringed.
-
c. A description of the material that you claim is infringing and where it is located on the Platform.
-
d. Your address, phone number, and email address.
-
e. A statement by you that you have a good faith belief that the use of those materials on the Platform is
not authorized by the copyright owner, its agent, or the law.
-
f. A statement by you that the above information in your notice is accurate and that, under penalty of
perjury, you are the copyright or intellectual property owner or authorized to act on the copyright or
intellectual property owner's behalf.
19. INTELLECTUAL PROPERTY RIGHTS
The Facilitator Content is protected by copyright, trademark, and other laws of India, foreign countries,
and international conventions. Except as expressly provided in these Terms, the Facilitator and its
licensors exclusively own all right, title, and interest in and to the Platform and the Facilitator Content,
including all associated intellectual property rights. All trademarks, service marks, logos, trade names and
any other proprietary designations of the Facilitator used herein are trademarks or registered trademarks
of the Facilitator. Any other trademarks, service marks, logos, trade names and any other proprietary
designations are the trademarks or registered trademarks of their respective owners.
20. PROHIBITED USES
At all times Users on the Platform are expected to conduct themselves honorably, while engaging in a
conversation or while being in a chat. The services provided by the Platform are only an aid to enable
parties to know each other better and the platform provided should not be used for illegal or immoral
purposes of any kind. No kind of bullying is acceptable. Language employed should be discreet, words
and sentences must be typed in full. Employment of slang in conversation is discouraged. Spamming is
banned. Sending of links and images of any kind is strictly prohibited. The Users must not engage in any
unlawful activity. Offensive and sexually explicit photographs, pictures or material should not be sent
using the services provided on the Platform. The Platform provided should not be used for trading or
transferring banned and illegal substances, drugs, narcotics and alcoholic beverages or substances. The
privacy of the parties should be respected unscrupulously. The use of the word "STOP" signals the
end of
the conversation and beyond this no attempt should be made to reach the party raising the signal. No
party is permitted to record chats on the Platform. Additionally, you are required not to post any
identifiable information about the party with whom engagement is carried out on any form of social media
or otherwise at any place. Users shall not post content that shares or solicits any private information,
either directly or through external links. Other untoward incidents which the parties may come across shall
be reported to the Facilitator at the earliest. Any violation of the Terms will lead to termination of Account
of the offending User and in appropriate cases legal action may be initiated. You may use the Platform
only for lawful purposes and in accordance with this Agreement. You agree not to:
- Attack the Platform via a denial-of-service attack or a distributed denial-of-service attack.
- Attempt to interfere with the proper working of the Platform.
- Collect, harvest, or publish any personally identifiable data including but not limited to names of
Users or
other Account information from the Platform, or use the communication systems provided by the Platform
for any reason not explicitly authorized by these Terms, including commercial solicitation purposes.
- Defame, harass, abuse, stalk, threaten, or otherwise violate the legal rights of others, including but
not
limited to the Facilitator employees and Users.
-
Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials
from
the Platform.
-
Engage in fraudulent conduct including but not limited to offering to make money transfers with intent to
request a refund of any portion of the payment or soliciting Users to mail cash or use other payment
methods not supported by the Facilitator.
-
In any manual or automated manner copy copyrighted text, or otherwise misuse or misappropriate
Platform information or Content including but not limited to, for use on a mirrored, competitive, or third-
party site.
-
Modify copies of any materials from the Platform.
-
Submit User Content that damages the experience of any User including but not limited to: (a) requests
to download non-Facilitator mobile applications and/or links that direct the User to mirrored websites
where the User must enter information that is redundant with what has already been entered on the
Platform; (b) offers to purchase a Service or any other service outside of the Platform; or (c) using a
profile page or username to promote services not offered on or through the Platform.
-
Take any action that: (a) may disable, overburden, damage, or impair the Platform's infrastructure;
(b)
interferes or attempts to interfere with the proper working of the Platform or any third party
participation;
(c) bypasses measures that are used to prevent unauthorized access to the servers on which the
Platform is stored, or any server, computer or database connected to the Platform; (d) circumvents,
disables or otherwise interferes with security features of the Platform; (e) distributes viruses, trojan
horses, worms, logic bombs or any other technologies that may harm the Platform or Users; (f) uses the
Platform in a way that violates any copyrights, trade secrets, or other rights of any third party, including
privacy or publicity rights; or (g) circumvents or manipulates fee structure, billing, payments, or fees
owed.
-
Take any action that may undermine the efficacy or accuracy of reviews or ratings systems.
-
Take any inappropriate or unlawful actions, including the submission of inappropriate or unlawful
Content to or through the Platform, including Content that is harassing, hateful, illegal, profane, obscene,
defamatory, threatening, or discriminatory, or that advocates, promotes, or encourages inappropriate
activity, conduct that would be considered a criminal offense, or conduct that would give rise to civil
liability or violate any law.
-
Transmit more request messages through the Platform in a given period of time than a human can
reasonably produce in the same period by using a conventional online web browser.
-
Undertake any activity or engage in any conduct that is inconsistent with the business or purpose of the
Platform.
-
Use another person's Account, misrepresent yourself or Services offered through the Platform,
misrepresent your identity or qualifications, misrepresent information, or post Content in any inappropriate
category or areas on the Platform.
-
Use any device, software or routine that interferes with the proper working of the Platform.
-
Use any illustrations, photographs, video or audio sequences or any graphics separately from the
accompanying text.
-
Use any manual process to monitor or copy any of the material on the Platform or for any other
unauthorized purpose without our prior written consent.
-
Use the Platform for the purpose of exploiting, harming, or attempting to exploit or harm minors in any
way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
-
Use the Platform in any way that violates any applicable Union, state, local or international law or
regulation (including, without limitation, any laws regarding the export of data or software to and from
India, United States or other countries).
-
Use the Platform to impersonate or attempt to impersonate the Facilitator, a Facilitator employee,
another User or any other person or entity including, without limitation, by using email addresses or
screen names associated with any of the foregoing.
-
Use the Platform to solicit, advertise for, or contact Users for employment, contracting, or other
purposes unrelated to the Services facilitated through the Platform without the express written consent of
the Facilitator.
-
Violate any key Facilitator policies that govern your use of the Platform and our interactions with you
and
third parties.
- Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Platform, or
which, as determined by us, may harm the Facilitator or Users of the Platform or expose them to liability.
-
Misuse the written spaces on the Platform.
- Share details of your Account with another person.
21. REPEAT INFRINGERS
The Facilitator will promptly terminate without notice the accounts of Users that are determined by the
Facilitator to be "Repeat Infringers" to the fullest extent permitted under applicable law. A Repeat
Infringer
is a User who has been notified of infringing activity or has had User Content removed from the Platform
at least twice.
22. PAYMENT PROCESSING
Since the Platform does not sell physical goods there is no cancellation or return. Users can make a
payment to purchase Digital Goods on the Platform which can be used for soliciting connections with
other Users. New Digital Goods may be introduced, and older Digital Goods may be modified or removed
from time to time. Digital Goods obtained through referrals will expire within 15 days ("Expiration
Period")
unless the Facilitator decides to extend the Expiration Period at Facilitator’s sole discretion with or
without
notifying the User.
When you make an in-app purchase, you will be prompted to enter details for your account with your
Software Store ("In-App Purchase Account"), and your In-App Purchase Account will be charged for the
in-app purchase in accordance with the terms disclosed to you at the time of purchase as well as the
general terms for in-app purchases that apply to your In-App Purchase Account. Some Software Stores
may charge you sales tax, depending on where you live. If you purchase an auto-recurring periodic
subscription through an in-app purchase, your In-App Purchase Account will continue to be billed for the
subscription until you cancel. After your initial subscription commitment period, and again after any
subsequent subscription period, your subscription will automatically continue for an additional equivalent
period, at the price you agreed to when subscribing. If you do not wish your subscription to renew
automatically, or if you want to change or terminate your subscription, you will need to log in to your In-
App Purchase Account and follow instructions to cancel your subscription, even if you have otherwise
deleted your account with us or if you have deleted the Platform from your Device. Deleting your Account
or deleting the Platform from your Device does not cancel your subscription; the Platform will retain all
funds charged to your In-App Purchase Account until you cancel your subscription through your In-App
Purchase Account.
Payments: As a User you agree to pay all amounts you owe associated with your purchase of Digital
Goods. You must keep all payment information you provide us up-to-date, accurate and complete. Do not
share your payment card, bank account or other financial information with any other User. We take steps
to secure all payment methods and other personal financial information, but we expressly disclaim any
liability to you, and you agree to hold us harmless for any damages you may suffer as a result of the
disclosure of your personal financial information to any unintended recipients. The Platform may enable
you to make payments using different Payment Methods. We reserve the right to cancel your ability to
make payments with one or more of the Payment Methods you have authorized in our sole and absolute
discretion. Invoicing and the associated payment processing for Digital Goods purchase will also involve
collecting the applicable taxes mandated by the local, state, or federal government or a combination of all.
Shipping and Return Policy: Since the Platform does not sell physical goods there is no Shipping or
Return Policy.
Refunds and Cancellation Policy: In general, payments once made, are not refunded under any
circumstances. In other words, you do not have the option of canceling or getting a refund for any
payment. It follows that you will not be getting a refund for any payment when your membership is
terminated. We may make an exception if a refund is requested within 14 days of the transaction date if
the payment was made in a currency other than INR, if the paid Digital Goods remain unused, and if the
laws applicable in your jurisdiction provide for refunds. Such refunds will be issued within 30 business
days. Any payment-related queries regarding payments made from iOS devices using your Apple ID must
be sent to Apple and not to the Facilitator. To request a refund, please visit https://getsupport.apple.com.
If you made the payment using your Google Play Store, please contact our customer support at
support@peckdating.com by writing with your order details and
invoice from the Google Play Store. If you
made a payment through the Website or through any other payment gateway, please contact our
customer support at support@peckdating.com by writing with your
order details and invoice. All requests
for chargebacks, errors, claims, refunds and disputes (each a "Payment Dispute" and, collectively,
the
"Payment Disputes") will be subject to review by the Facilitator in accordance with the rules
applicable to
the Payment Method you used to make the payment and will be in the Facilitator’s absolute discretion.
The Facilitator is not liable to you under any circumstances for Payment Disputes we are unable to
resolve in your favor. We will normally process your valid written Payment Dispute request within thirty
(30) days after we receive it, unless a shorter period is required by law. You may file a Payment Dispute
by sending an email to payments@peckdating.com. If you close or
deactivate your Account before we
adjudicate your Payment Dispute, we will not be able to issue you any amounts you are owed. We will
attempt to pay you any payment disputed amounts you are owed using the method with which you made
the disputed payment, but we cannot guarantee that we will be able to do so if your Payment Method
information is inaccurate, incomplete, or has been canceled. If your actions on a Payment Dispute result,
or are likely to result, in a violation of these Terms or create other risks to the Facilitator or the Payment
Processor(s), or if we determine that your Account has been used to engage in deceptive, fraudulent, or
illegal activity, then we may permanently withhold any amounts owed to you in our sole discretion. If you
have a past due balance due on any Account, or for any additional amounts that we determine you owe
us, we may, without limiting any other rights or remedies: (a) invoice you for amounts due to us, which
such amounts will be due upon receipt; or (b) collect payment from you by any other lawful means.
Payment Failures: You remain responsible for any uncollected amounts. You agree to make all payments
you owe when due, regardless of whether you have an active Account. If you fail to make payments you
owe when due the Facilitator reserves all rights permissible under law to recover payment and all costs
and expenses incurred, including attorneys' fees, in our pursuit of your payment. In the event of Payment
Failures, we reserve the right to terminate or suspend your Account. You explicitly agree that all
communication in relation to delinquent accounts or overdue payments will be made by electronic mail or
by phone. Such communication may be made by the Facilitator or by anyone on its behalf, including but
not limited to a third-party collection agent. You agree that all notices, disclosures, and other
communications that we provide to you electronically satisfy any legal requirement that such
communications be in writing. You agree that you have the ability to store such electronic
communications such that they remain accessible to you in an unchanged form. You agree to keep your
contact information, including, but not limited to, email address and phone number current. If you cancel
your Account at any time, you will not receive any refund.
23. DISCLAIMERS
YOU ACKNOWLEDGE AND AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE
PLATFORM, SERVICES, OR COLLECTIVE CONTENT, AND ANY SERVICE OR GOOD REQUESTED
OR OBTAINED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM
EXTENT PERMITTED UNDER APPLICABLE LAW. THE PLATFORM, COLLECTIVE CONTENT AND
ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM ARE PROVIDED ON AN "AS IS"
AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.
THE PLATFORM WILL NOT BE RESPONSIBLE FOR ANY ISSUES OR CONCERNS RESULTING OR
ARISING BETWEEN USERS ON ACCOUNT OF OR IN THE PROCESS OF CHAT CONVERSATIONS
BOTH AUDIO AND VIDEO.
WITHOUT LIMITING THE FOREGOING, THE FACILITATOR AND ITS AFFILIATES AND
SUBSIDIARIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND
INVESTORS, LICENSORS, PARTNERS, MEMBERS, CONTROLLING PERSONS, AND SUCCESSORS
AND ASSIGNS EXPLICITLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR
IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-
INFRINGEMENT; ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF OR IN
TRADE; ANY WARRANTIES, REPRESENTATIONS, OR GUARANTEES IN CONNECTION WITH THIS
PLATFORM OR THE SERVICES OFFERED ON OR THROUGH THIS PLATFORM; AND ANY
WARRANTIES RELATING TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY, COMPLETENESS
OR RELIABILITY OF ANY INFORMATION OR MATERIAL CONTAINED OR PRESENTED ON THE
PLATFORM, INCLUDING WITHOUT LIMITATION ALL COLLECTIVE CONTENT.
NEITHER THE FACILITATOR NOR ANY PERSON ASSOCIATED WITH THE FACILITATOR MAKES
ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY,
RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE PLATFORM. WITHOUT LIMITING
THE FOREGOING, NEITHER THE FACILITATOR NOR ANYONE ASSOCIATED WITH THE
FACILITATOR REPRESENTS OR WARRANTS THAT THE PLATFORM, COLLECTIVE CONTENT OR
ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM WILL BE ACCURATE,
RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT
THE PLATFORM OR THE SERVER(S) THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR
OTHER HARMFUL COMPONENTS OR THAT THE PLATFORM OR ANY SERVICES OR ITEMS
OBTAINED THROUGH THE PLATFORM WILL OTHERWISE MEET YOUR NEEDS OR
EXPECTATIONS. THE FACILITATOR MAKES NO REPRESENTATION, WARRANTY, OR
GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR
AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE
USE OF THE PLATFORM OR SERVICES. THE FACILITATOR MAKES NO WARRANTY THAT THE
PLATFORM OR SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN
UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. THE FACILITATOR ASSUMES NO
RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO YOUR PROPERTY ON
ACCOUNT OF YOUR ACCESS TO OR USE OF THE PLATFORM. THE FACILITATOR SHALL NOT BE
LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER OR THIRD-
PARTY, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY
DATA, INFORMATION, MATERIALS, SUBSTANCE, OR COLLECTIVE CONTENT POSTED,
TRANSMITTED, OR MADE AVAILABLE VIA THE PLATFORM. NO ADVICE OR INFORMATION,
WHETHER ORAL OR WRITTEN, OBTAINED FROM THE FACILITATOR OR THROUGH THE
PLATFORM, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. YOU ARE SOLELY
RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS
OR USERS OF THE PLATFORM AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE
OR INTERACT AS A RESULT OF YOUR USE OF THE PLATFORM. YOU UNDERSTAND THAT THE
FACILITATOR DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF THE
PLATFORM. THE FACILITATOR MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE
CONDUCT OF USERS OF THE PLATFORM OR THEIR COMPATIBILITY WITH ANY CURRENT OR
FUTURE USERS OF THE PLATFORM. YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL
COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE PLATFORM AND WITH
OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE
OF THE PLATFORM, PARTICULARLY IF YOU DECIDE TO MEET OFFLINE OR IN PERSON AND
GIVE OR RECEIVE SERVICES. THE FACILITATOR EXPLICITLY DISCLAIMS ALL LIABILITY FOR ANY
ACT OR OMISSION OF ANY USERS OR THIRD PARTIES.
YOU UNDERSTAND THAT WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES
AVAILABLE FOR DOWNLOADING FROM THE INTERNET OR THE PLATFORM WILL BE FREE OF
VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE RESPONSIBLE FOR IMPLEMENTING
SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR
REQUIREMENTS FOR ANTI-VIRUS PROTECTION AND ACCURACY OF DATA INPUT AND OUTPUT
AND FOR MAINTAINING A MEANS EXTERNAL TO OUR PLATFORM FOR ANY RECONSTRUCTION
OF ANY LOST DATA. THE FACILITATOR WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE
CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER
TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT
(INCLUDING MOBILE DEVICES), COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY
MATERIAL DUE TO YOUR USE OF THE PLATFORM OR ANY SERVICES OR ITEMS OBTAINED
THROUGH THE PLATFORM OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR
ON ANY PLATFORM LINKED TO IT.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR
LIMITED UNDER APPLICABLE LAW.
24. NO LIABILITY
IN NO EVENT WILL THE FACILITATOR AND ITS AFFILIATES AND SUBSIDIARIES, AND THEIR
RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND INVESTORS, LICENSORS,
PARTNERS, MEMBERS, CONTROLLING PERSONS, AND SUCCESSORS AND ASSIGNS BE LIABLE
FOR: (A) DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN
CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE PLATFORM, COLLECTIVE CONTENT
ON THE PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM
INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL OR
PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND
SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF
BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND
WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR
OTHERWISE, EVEN IF FORESEEABLE; (B) SERVICE INTERRUPTION, COMPUTER DAMAGE OR
SYSTEM FAILURE; (C) THE COST OF SUBSTITUTE PRODUCTS OR SERVICES; (D) PROPERTY
DAMAGES; (E) ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS
OR PAIN AND SUFFERING ARISING OUT OF OR IN CONNECTION WITH THESE TERMS; (F) THE
USE OF OR INABILITY TO USE THE PLATFORM, SERVICES OR COLLECTIVE CONTENT; (G) ANY
COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE PLATFORM OR
OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE
OF THE PLATFORM; (H) YOUR OFFERING OR PROVIDING SERVICES OR REQUESTING OR
RECEIVING SERVICES THROUGH THE PLATFORM; (I) YOUR USE OF OR RELIANCE ON THE
SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; (J) ANY TRANSACTION OR
RELATIONSHIP BETWEEN YOU AND ANY OTHER USER, EVEN IF THE FACILITATOR HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; OR (K) QUALITY OF SERVICES OFFERED BY
THE PLATFORM.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED
UNDER APPLICABLE LAW. EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A
LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS
INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE
TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN
BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF
ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION WILL APPLY
EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
25. INDEMNIFICATION AND RELEASE
You agree to release, defend, indemnify and hold harmless the Facilitator and its affiliates and
subsidiaries, and their respective officers, directors, employees, agents and investors, licensors, partners,
members, controlling persons, and successors and assigns from and against any claims, demands,
liabilities, damages, judgments, awards, losses, costs, expenses or fees (including attorneys' fees)
arising
out of or relating to your violation of this Agreement or your use of the Platform, including, but not limited
to, any use of the Collective Content, Services and products other than as expressly authorized in this
Agreement or your use of any information obtained from the Platform.
26. ARBITRATION AGREEMENT
By agreeing to the Terms, you agree that you are required to resolve any claim that you may have
against the Facilitator on an individual basis in arbitration, as set forth in this Arbitration Agreement
(collectively, the "Arbitration Agreement"). This will preclude you from bringing any class,
collective, or
representative action against the Facilitator, and also preclude you from participating in or recovering
relief under any current or future class, collective, consolidated, or representative action brought against
the Facilitator by someone else. You and the Facilitator agree that any dispute, claim or controversy
arising out of or relating to: (a) these Terms or the existence, breach, termination, enforcement,
interpretation or validity thereof; (b) your access to or use of the Platform and/or Services at any time; or
(c) whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and
regardless of whether a dispute, claim or controversy arises before or after the date you agreed to the
Terms or after the termination of this Agreement, will be settled by binding arbitration between you and
the Facilitator, and not in a court of law. YOU ACKNOWLEDGE AND AGREE THAT, BY ENTERING
INTO THIS AGREEMENT, YOU ARE WAIVING THE RIGHT TO A TRIAL OR TO PARTICIPATE AS A
PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE
PROCEEDING TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW. Unless both you
and the Facilitator otherwise agree in writing, any arbitration will be conducted only on an individual basis
and not in a class, collective, consolidated, or representative proceeding.
Exceptions: You retain the right to bring an individual action in small claims court and the right to seek
injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened
infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents,
or
other intellectual property rights.
Arbitration: The Parties shall discuss among themselves and resolve any disputes informally. We are
interested in attempting to resolve any dispute ("Dispute") by amicable and informal means, and we
encourage you to contact us before resorting to arbitration. If the dispute is not resolved within ninety (90)
days from the date of such dispute, then such dispute may only be resolved through an individual
arbitration conducted in accordance with the provisions of The Arbitration and Conciliation Act, 1996, by
the sole arbitrator. The seat of Arbitration shall be Ernakulam, Kerala, India. We shall appoint the sole
arbitrator. The arbitration proceedings shall be conducted in the English language.
Process: A party who intends to seek arbitration must first send a written notice ("Notice") of the
Dispute
to the other party by registered/certified Mail. The Facilitator's address for Notice is: 4/461, 2 nd
Floor, Suite
No.1327, Valamkottil Towers, Judgemukku, Kakkanad, Kochi, Kerala, India – 682021 Attn: Claims &
Disputes. The Notice must: (a) describe the nature and basis of the Dispute; and (b) set forth the specific
relief sought ("Demand"). The parties will make good faith efforts to resolve the Dispute directly,
but if the
parties do not reach an agreement to do so within ninety (90) days after the Notice is received, you or the
Facilitator may commence an arbitration proceeding. During the arbitration, the amount of any settlement
offer made by you or the Facilitator must not be disclosed to the arbitrator until after the arbitrator makes
a final decision and award, if any. If the dispute is finally resolved through arbitration in your favor, the
Facilitator will pay you the amount awarded by the arbitrator, if any.
No Class Actions: TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, YOU AND
THE FACILITATOR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR
OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY
PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and the
Facilitator agree otherwise, the arbitrator may not consolidate more than one person's claims and may not
otherwise preside over any form of a representative or class proceeding, to the fullest extent permitted
under applicable law.
Severability and Survival: If any portion of this Arbitration Agreement is found to be unenforceable or
unlawful for any reason: (a) the unenforceable or unlawful provision shall be severed from these Terms;
(b) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the
remainder of the Arbitration Agreement or the parties' ability to compel arbitration of any remaining
claims
on an individual basis pursuant to the Arbitration Agreement; and (c) to the extent that any claims must
therefore proceed on a class, collective, consolidated, or representative basis, such claims must be
litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that
litigation
of those claims shall be stayed pending the outcome of any individual claims in arbitration. This
Arbitration Agreement shall survive any termination of your Account or the Platform.
27. WAIVER AND SEVERABILITY
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and
the remaining provisions shall be enforced to the fullest extent under law. The Facilitator's failure to
enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless
acknowledged and agreed to by the Facilitator in writing. This provision shall not affect the Severability
and Survival section of the Arbitration Agreement of these Terms.
28. GOVERNING LAW
This agreement is governed in all respects by the laws of the Union of India and local state laws, rules
and regulations and any dispute arising hereunder shall be subjected to the jurisdiction of Courts at
Ernakulam and you consent to the exclusive jurisdiction of the Court. If any provision of this Agreement is
held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be
enforced. The Facilitator's failure to act with respect to a breach by you does not waive the
Facilitator's
right to act with respect to subsequent or similar breaches. You may not assign or transfer this Agreement
or any rights hereunder, and any attempt to the contrary is void. This Agreement shall insure to the benefit
of and be binding upon each party's successors and assigns. The Facilitator shall not be liable for any
delay or failure to perform resulting directly or indirectly from any causes beyond the Facilitator's
reasonable control. Any notice required or given to you under this Agreement shall be delivered by
electronic mail at the e-mail address provided by you during your Account registration. You hereby waive
any and all jurisdictional and venue defenses otherwise available.
29. SANCTIONS FOR VIOLATIONS OF THESE TERMS
Without limiting any other rights reserved herein, the Facilitator may, in its sole discretion, take any
action
permitted by law and/or seek injunctive relief as determined by the Facilitator for any violation of these
Terms or any other policy or agreement between you and the Facilitator, including but not limited to
removing User Content you posted, limiting your Account access, requiring you to forfeit certain funds or
paid fees, assessing monetary penalties or costs, terminating your Account, notifying other Users of the
termination of your Account and/or the violation of these Terms, decreasing your status or search rank,
canceling your postings, blocking access, investigating you, and/or cooperating with law enforcement
agencies in investigation or prosecution. Notwithstanding anything set forth herein to the contrary, you
further represent, warrant, and agree to pay all out-of-pocket expenses including attorneys' fees and
costs incurred by the Facilitator in enforcing provisions of this agreement, remedying any breach or
perceived breach hereof.
30. ACCOUNT SUSPENSION OR TERMINATION
This Agreement is effective upon your creation of a User Account. You may discontinue your use of the
Platform at any time, for any reason. We may, in our discretion, with or without cause, with or without prior
notice and at any time, decide to limit, block, suspend, deactivate or cancel your Account in whole or in
part. If we exercise our discretion under these Terms to do so, any or all of the following can occur with or
without prior notice or explanation to you: (a) your Account will be deactivated or suspended, your
password will be disabled, and you will not be able to access the Platform or your User Content, or
receive assistance from the Facilitator support teams; (b) if appropriate in our sole discretion, we may
communicate to other Users that your Account has been terminated, blocked, suspended, deactivated,
cancelled, or otherwise penalised in any way, and why this action has been taken; and (c) you will not be
entitled to any compensation for Platform services or Services cancelled or delayed as a result of Account
termination. If you would like to cancel, deactivate, or delete your Account, please delete your Account
directly on the Platform. Please note that if your Account is deleted, we do not have an obligation to
delete or return to you any User Content you have posted to the Platform, including, but not limited to,
any reviews or feedback. The terms of this Agreement, and any subsequent modifications of this
Agreement, shall remain in effect at all times after you or the Facilitator terminate your participation or
access to the Platform. If the Facilitator terminates or suspends a User Account for any reason, the User
is prohibited from registering a new account under their name or an alias. The Facilitator reserves the
right to terminate your membership or Account, suspend a profile, or disable access with respect to a breach
of any of the terms in this Agreement with or without notice. Under any circumstances, purchases
made on the Platform will not be refundable.
a. Special termination right for UK residents - Termination under Consumer Contracts (Information,
Cancellation and Additional Charges) Regulations 2013: This section applies to you only if you are a
"Consumer" as defined in the Consumer Contracts (Information, Cancellation and Additional Charges)
Regulations 2013 (the "Regulations") and resident within the UK and have not commenced to use the
Platform. In the event the Regulations apply to these Terms, you may terminate your Account within
fourteen (14) days of registering as a User on the Platform by providing notice in writing. This notice shall
be sent from your registered email id to support@peckdating.com.
You may use the Service immediately
upon registering as a User. If you have commenced using our Service within the fourteen (14) day
cancellation period you are provided pursuant to the Consumer Contracts (Information, Cancellation and
Additional Charges) Regulations 2013, you will be taken to have requested we provide the Service. In the
event that you have requested we provide the Service, you will be required to pay for the value of the
Service up until the time you cancel the Service. You will be taken to have commenced to use the Service
by doing any of the following: (i) Sending messages to other Users; (ii) Reading received messages from
other Users; (iii) Sending show interest alerts to other Users; (iv) Transmitting Digital Goods to other
Users. If you have not commenced using our Service within the fourteen (14) day cancellation period you
are provided pursuant to the Consumer Contracts (Information, Cancellation and Additional Charges)
Regulations 2013, you will be provided with a refund of any fees you have paid within14 days of our
receipt of your notice of termination. The refund is NOT APPLICABLE to your purchase of Digital Goods
as they are delivered immediately upon you completing the payment. Users who are a resident of a
nation in the European Union agree that this Agreement is governed by the laws of England and Wales
and agree to submit to the exclusive jurisdiction of the courts of England and Wales.
b. Special termination right for non-EU residents: Users who are a resident of a nation that is not in the
European Union agree that this Agreement is governed by the laws in force in Kochi, India and agree to
submit to the exclusive jurisdiction of the courts of that jurisdiction.
c. Special termination right for some US residents: If you are a resident of Arizona, California,
Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio or Wisconsin of the United States
at the time of entering into this Agreement, then the following provision applies to you: You may cancel
this Agreement, without penalty or obligation, at any time within three (3) business days of subscribing to
paid Services (the Cancellation Period). To cancel this Agreement, you must send us an email stating
that you are cancelling this Agreement, or words to that effect. This notice shall be sent from your
registered email id to support@peckdating.com. If you send or
deliver the email to cancel your Agreement
within the Cancellation Period, the Company will return, within the prescribed time period, any payments
that you have made that are subject to this provision. The refund is NOT APPLICABLE to your purchase
of Digital Goods as they are delivered immediately upon you completing the payment.
If you are a resident of California, Illinois, New York, or Ohio at the time of you entering into your
subscription, then the following provision applies to you: In the event that you die before the end of your
subscription period, your estate shall be entitled to a refund of that portion of any payment you had made
for your subscription which is allocable to the period after your death. In the event that you become
severely disabled (and are unable to use the Platform) before the end of your subscription period, you
shall be entitled to a refund of that portion of any payment you had made for your subscription which is
allocable to the period after your disability by providing the company notice to the following address: M/s
FlipTree Technologies (India) Private Limited, No. 4/461, 2 nd Floor, Suite No.1327, Valamkottil Towers,
Judgemukku, Kakkanad, Kochi, Kerala, India – 682021. The refund is NOT APPLICABLE to your
purchase of Digital Goods as they are delivered immediately upon you completing the payment.
d. Special termination right for EU residents: This section applies to you only if you are a
"Consumer" as
defined in the Consumer Rights Directive 2011/83/EU (the "Regulations") and resident within the
European Union and have not commenced to use the Platform. In the event the Regulations apply to
these Terms, you may terminate your Account within fourteen (14) days of registering as a User on the
Platform by providing notice in writing. This notice shall be sent from your registered email id to
support@peckdating.com . You may use the Service immediately upon
registering as a User. If you have
commenced using our Service within the fourteen (14) day cancellation period you are provided pursuant
to the Consumer Rights Directive 2011/83/EU, you will be taken to have requested we provide the
Service. In the event that you have requested we provide the Service, you will be required to pay for the
value of the Service up until the time you cancel the Service. You will be taken to have commenced to
use the Service by doing any of the following: (i) Sending messages to Users; (ii) Reading received
messages from Users; (iii) Sending Show interest alerts to Users; (iv) Transmitting Digital Goods to other
Users. If you have not commenced using our Service within the fourteen (14) day cancellation period you
are provided pursuant to the Consumer Rights Directive 2011/83/EU, you will be provided with a refund of
any fees you have paid within 14 days of our receipt of your notice of termination. The refund is NOT
APPLICABLE to your purchase of Digital Goods as they are delivered immediately upon you completing
the payment.
e. The Facilitator reserves the right, at any time and without prior notice,
to remove or disable access to User Content within 24 hours that we,
in our sole discretion, consider to be objectionable for any reason,
in violation of these Terms or otherwise harmful to the Platform or Users,
or for any other reason. The Facilitator also reserves the right in our sole discretion,
at any time and without prior notice, to suspend, deactivate, or permanently close User Accounts
within 24 hours that are in violation of these Terms or otherwise harmful to the Platform or Users,
or for any other reason.
31. GENERAL TERMS
Assignment: You may not assign these Terms without the Facilitator's prior written approval. The
Facilitator may assign these Terms without your consent to: (a) a subsidiary or affiliate; (b) an acquirer of
the Facilitator's equity, business or assets; or (c) a successor by merger. Any purported assignment in
violation of this section shall be void.
Force Majeure: Other than payment obligations, neither the Facilitator nor you shall be liable to the other
for any delay or failure in performance under the Terms arising out of a cause beyond its control and
without its fault or negligence. Such causes may include but not limited to:
-
a. Acts of God, such as severe acts of nature or weather events including but not limited to floods, fires,
earthquakes, hurricanes, or explosions.
-
b. Acts of declared or undeclared war, terrorism, pandemics, epidemics, or national disasters.
- c. Acts of governmental authorities such as expropriation, condemnation, or changes in laws and
regulations.
- d. Unavailability of necessary utilities, blackouts.
- e. Strikes and labour disputes.
No Third-Party Beneficiaries. You agree that, except as otherwise expressly provided in these Terms,
there shall be no third-party beneficiaries to these Terms.
Contacting You and E-SIGN Consent: You agree that the Facilitator may provide you with notices,
including those regarding changes to the Terms, by email, regular mail, or postings on the Platform.
As a consequence of the global nature of the Internet, you agree to comply with all local rules regarding
user conduct on the Internet and acceptable content. This Agreement constitutes the complete and
exclusive understanding and agreement of the parties relating to the subject matter hereof and
supersedes all prior understandings, proposals, agreements, negotiations, and discussions between the
parties, whether written or oral. These Terms are current as of the effective date set forth above. The
Facilitator may, in its sole and absolute discretion, change these Terms at any time to the extent
permitted by law. The Facilitator will post its updated Terms on the platform and update the Terms
effective date. The Facilitator encourages you to review these Terms regularly for any changes. You
understand and agree that you are solely responsible for reviewing the terms of this Agreement from time
to time. Your continued use of the Platform or Service after such amended terms have been posted shall
be deemed your consent and agreement to such amended terms. IF YOU DO NOT AGREE, YOU MAY
NOT ACCESS OR USE THE PLATFORM.
32. GRIEVANCE OFFICER
As a User if you have any grievance regarding the Platform or the Service, you can contact our Grievance
Officer Mr. Shanu V Shaji at No. 4/461, 2 nd Floor, Suite No.1327, Valamkottil Towers, Judgemukku,
Kakkanad, Kochi, Kerala, India – 682021 or by sending an email to grievance@peckdating.com.
ACKNOWLEDGMENT AND AGREEMENT
I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THE FOREGOING TERMS AND
CONDITIONS AND PRIVACY POLICY INCORPORATED HEREIN BY REFERENCE AND AGREE THAT
MY USE OF THE PLATFORM IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY
ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.