Terms and Conditions

1Agreeing to these Terms

By creating an account or using Peck, you agree to these Terms. If you don’t agree, please don’t use Peck.

We may update these Terms from time to time, for example when we add features or when the law changes. Changes take effect when we post the updated Terms here, unless we say otherwise. Where the law requires it, we’ll tell you about important changes in the app or by email or push notification. If you keep using Peck after a change takes effect, you accept the updated Terms. If you don’t agree, you must stop using Peck and delete your account.

Some features or promotions may come with extra terms, which we’ll show you when you use them. If those extra terms conflict with these Terms, the extra terms apply to that feature.

2Who can use Peck

To create an account and use Peck, you must:

• be at least 18 years old

• be able to enter into a binding contract

• be using Peck for yourself, not for a business or anyone else

• not be barred from using Peck by the law where you live, or be on any government list of people who can’t receive services (for example, a sanctions list)

• never have been convicted of a serious crime, a sexual offense or a crime involving violence, and not be required to register as a sex offender

• not have been removed from Peck before, unless we’ve agreed in writing that you can come back

• have only one account. If you’re in India and lose access to the phone number on your account, you can start a new one, but you must ask us to close the old one straight away

If any of this stops being true, you must stop using Peck and delete your account. We check your date of birth when you sign up, and we may remove any account we believe belongs to someone under 18.

3Your account

You sign up with your Google, Apple or Facebook account or, in India, with your phone number and a one-time code. You must give us accurate information and keep it up to date.

Your name, age and gender can’t be changed in the app after you sign up. If one of them is wrong, contact us and we may ask you to show that the change is correct. We may also ask you to confirm other details on your profile, and we may remove an account if the details turn out to be false.

You’re responsible for everything that happens on your account, so keep your sign-in details and phone safe. If you think someone else has used your account, tell us straight away at support@peckdating.com.

Your account is personal to you. You can’t sell, transfer or share it.

4How to treat other members

Peck is for meeting people with respect, whether you’re looking for a date, a relationship or a friend. When you use Peck, you agree to:

• be honest about who you are, and use recent photos of yourself that show your face

• treat other members with kindness and respect, online and when you meet

• follow our Community Guidelines and the law

• take care when you meet someone in person, and follow our Safety Tips

• use the latest version of the app

Hoot Mode lets you chat without showing your profile. Being anonymous is never an excuse to be rude, mislead people or break these Terms.

5What you must not do

You must not:

• pretend to be someone else, or lie about your age, identity or relationship status

• harass, bully, stalk, threaten, intimidate or abuse anyone

• ask other members for money, gifts, gift cards, cryptocurrency, loans or financial details, for any reason, or offer to send them money, or try to scam them in any way

• use Peck to sell or promote anything, to recruit people, or for any commercial purpose

• offer or ask for sex or escort services, or use Peck for prostitution or human trafficking

• send spam, chain messages or unwanted bulk messages

• share anyone’s personal details, including another member’s profile, photos or messages, outside Peck without their permission

• create more than one account (except as section 2 allows), or a new account after we’ve removed you

• use bots, scripts, scrapers or any automated way to access Peck, collect data or create accounts

• copy, change, reverse engineer or build on any part of Peck, or get around any limits or security measures

• upload viruses or any code that could harm Peck or anyone’s device

• interfere with how Peck works, or use it in a way that puts too much load on our systems

• use Peck for anything illegal, or help or encourage anyone else to break these Terms

• make reports you know to be false, or misuse our reporting or support tools

6Content that isn’t allowed

You must not post, upload, send or share anything on Peck (in your profile, Hoot profile, photos, bio, Hoot Line, chats or messages to our team) that:

• belongs to someone else and you don’t have the right to share

• is sexually explicit, obscene or pornographic, or involves nudity

• sexualizes or exploits anyone under 18 in any way, including grooming, soliciting a minor, or sexual images of minors, whether real, drawn or AI-generated, or is otherwise harmful to children

• invades anyone’s privacy, including their body privacy

• insults or harasses anyone because of their gender, race, ethnicity, religion, caste, disability, sexual orientation or any other part of who they are

• is hateful, violent, threatening or encourages violence or self-harm

• promotes illegal activity, including drugs, weapons, gambling or money laundering

• shows or shares your own or anyone else’s contact details, such as a phone number, email address, home address, social media handle, messaging app ID or QR code, whether in a photo (including text written or shown on it), your profile, bio or Hoot Line, or a chat

• asks for money or shares bank or card details, payment app IDs or payment links

• advertises or promotes anything, or links to other apps or websites

• is false or misleading, including misinformation you know to be untrue, or misleads people about who sent it

• impersonates another person or Peck

• infringes anyone’s copyright, trademark or other rights

• threatens the unity, integrity, defense, security or sovereignty of India or any other country, its friendly relations with other countries, or public order, or encourages any crime

• contains viruses or harmful code

• breaks any law

We may review, refuse or remove any content, at any time and without notice, if we believe it breaks these Terms or our Community Guidelines or could harm Peck, our members or anyone else. We don’t have to review content before or after it’s posted, and we aren’t responsible for content we don’t remove.

7Your content

You own what you post on Peck: your photos, profile, bio, Hoot Line and messages. You’re responsible for it, and you confirm that you have the right to share it and that it follows these Terms.

To run Peck, we need your permission to use it. So you give us a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to host, store, copy, display, adapt (for example, resize a photo), translate and share your content, so we can provide, improve and promote Peck, and to let our service providers and the companies we work with do the same for us. This license lasts as long as your content is on Peck. It continues, and can’t be withdrawn, for copies kept in our backups for a limited time and content we keep for safety, legal or enforcement reasons. When you delete your account or disconnect from someone, your messages are no longer visible to that person, but we may keep records as our Privacy Policy explains. We won’t use your photos, name or story in our ads or on our website without asking you first.

Your profile is shown to other members, and anything you send in a chat is seen by the person you send it to. Think before you share something you wouldn’t want others to see.

If you send us ideas, suggestions or feedback, you give us a permanent, irrevocable, worldwide and royalty-free right to use them in any way, without paying you, crediting you or owing you anything.

8Other members’ content and ours

Other members own what they post. You may view it in Peck for your own personal use, but you must not copy, save, share or use it in any other way without their permission.

We own Peck and everything we create for it, including the app, the website, our name, logos, Hoot avatars, designs, text and software. These are protected by copyright, trademark and other laws. You may not use them without our written permission.

9Reports, moderation and enforcement

If someone breaks these Terms or makes you feel unsafe, please report them in the app: open their profile, tap the three dots at the top right and choose Report. You can also block anyone at any time. If you believe someone is in immediate danger, contact your local emergency services first.

To keep Peck safe, we review reports and may review the content involved, including messages. We may use automated tools as well as our team. We don’t record calls.

We may, at our discretion and without notice, remove content, limit what you can do, suspend your account or remove you from Peck permanently, for any reason the law allows, including if we believe you’ve broken these Terms or the law, or put anyone at risk. We don’t have to explain our decision unless the law requires it. If we remove you, you won’t get a refund for any Peck Pass time you have left, unless the law requires one, and we may keep the details we need to stop you from joining again.

If you think we’ve made a mistake, email support@peckdating.com and our team will look at it again.

We may share information with the police or other authorities when the law requires it, or when we believe it’s needed to protect someone’s safety. Our Privacy Policy explains more.

10Privacy

Our Privacy Policy explains how we collect, use and share your information, and the choices you have. Please read it.

11Using the Peck app

As long as you follow these Terms, we give you a personal, worldwide, non-exclusive license to use Peck. You can’t transfer this license or sublicense it to anyone. It ends automatically if you break these Terms or if we remove you from Peck.

We keep improving Peck, so features may change, be added or be removed over time. Some features are only available in some countries. We may also stop offering Peck, or part of it, at any time.

To use Peck you need a compatible phone and an internet connection. Your mobile network may charge you for data, and you’re responsible for those charges. Some features, like showing you people nearby, need your phone’s location while the app is open.

If you downloaded the app from the App Store, Apple isn’t responsible for the app or for supporting it, and Apple and its subsidiaries can enforce these Terms against you as third-party beneficiaries.

12Peck Pass

Peck is free to use. Peck Pass is an optional paid subscription that unlocks extra features, which are described in the app before you buy. Free accounts have some limits, such as a set number of likes each day.

Buying. You buy Peck Pass in the app, through the App Store or Google Play. The store handles your payment under its own terms, and we never see your card details. Prices are shown in the app before you buy and may differ by country, how often you pay and any offers we run.

Renewing. Peck Pass renews automatically for the same length of time until you cancel. If the price changes, you’ll be told before you’re charged the new price, and Apple or Google will ask for your consent where their rules require it. You can cancel if you don’t want to pay it.

Canceling. You cancel Peck Pass in your App Store or Google Play subscription settings, not in Peck. To avoid being charged for the next period, cancel well before your renewal date, as Apple and Google may need some time to process it. You’ll keep Peck Pass until the end of the period you’ve paid for. Deleting the app or your Peck account doesn’t cancel your subscription. Because Peck Pass is linked to your store account, it stays with that store account.

Refunds. Except where the law gives you a right to a refund (see Special terms for some locations), payments aren’t refundable, including for unused time. Refunds are handled by Apple or Google, under their rules:

• App Store: request a refund at reportaproblem.apple.com.

• Google Play: request a refund in your Google Play order history.

If you reverse a payment through your bank or card provider (a chargeback), we may suspend your account or remove Peck Pass.

13Deactivating or deleting your account

You can step away from Peck at any time:

• Deactivate: profile icon → Settings → Deactivate Profile. Your profile is hidden until you sign in again, which turns it back on.

• Delete: profile icon → Settings → Delete Profile. Your profile is removed from Peck straight away.

Remember to cancel Peck Pass in your store settings too. Our Privacy Policy explains what information we keep after you delete your account.

We may suspend or close your account at any time, at our discretion, as described in Reports, moderation and enforcement. Except where the law requires a refund, you won’t get one for any Peck Pass time you have left.

Sections of these Terms that by their nature should continue after your account ends, such as sections 7, 8, 14 and 16 to 21, will continue to apply.

14Your safety and other members

We work hard to keep Peck safe, but we don’t routinely run criminal background or identity checks on members, and we can’t confirm that members are who they say they are. We may ask for documents in specific cases, and we may, but don’t have to, check public records (such as sex offender registries) to help keep members safe. You agree that we can. You’re responsible for your own interactions with other members, on Peck and off it.

Take care when you talk to or meet someone new. Never send money or financial details to anyone you meet on Peck, meet in a public place, and tell a friend where you’re going. Our Safety Tips have more advice.

Meeting people you’ve met online carries risks. If you choose to meet another member, in person or online, you do so at your own risk.

As far as the law allows, you release Zytherion, its affiliates and their directors, employees and partners from all claims, losses and damages of any kind arising from the conduct of other members or anyone else you meet through Peck, on Peck or off it. If you live in California, you waive section 1542 of the California Civil Code, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” You waive any similar law where you live, as far as the law allows.

15Messages from us

We send you messages about your account, such as security alerts, updates to these Terms and replies to your support requests, by email, push notification or in the app. In India, we also send one-time sign-in codes by text message.

We may also send you news and offers about Peck by email or push notification. You can turn these off at any time: use the Notifications switch in Settings or your phone’s settings, or the unsubscribe link in any marketing email. Turning them off doesn’t stop the messages we need to send about your account.

16Other companies’ services

Peck may include ads, links to other websites, and features from other companies, such as signing in with Google, Apple or Facebook, the GIFs you send in chats and the app stores. These companies’ terms and privacy policies apply when you use their services. We don’t control them and aren’t responsible for them, so please read their terms.

17Copyright and trademark complaints

If you believe something on Peck infringes your copyright or trademark, email legal@peckdating.com with:

• your name, address, phone number and email address

• a description of your work or trademark

• where the content is on Peck, with enough detail for us to find it (for example, the member’s Peck ID or a screenshot)

• a statement that you believe in good faith that the use isn’t allowed by you, your agent or the law

• a statement that the information in your complaint is accurate and that you own the rights or are allowed to act for the owner, made under penalty of perjury

• your physical or electronic signature

If you’re in the US, this is also how to send us a notice under the Digital Millennium Copyright Act (DMCA). Our copyright agent is Zytherion Technologies Private Limited, 5th Floor #1058, Shapath 1, SG Highway, Bodakdev, Ahmedabad, Gujarat 380054, India. We remove the accounts of members who repeatedly infringe other people’s rights.

18What we can and can’t promise

Heads up PECK IS PROVIDED “AS IS” AND “AS AVAILABLE”. AS FAR AS THE LAW ALLOWS, ZYTHERION GIVES NO WARRANTIES OR PROMISES OF ANY KIND ABOUT PECK, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WE DON’T PROMISE THAT YOU’LL FIND A MATCH, A DATE, A RELATIONSHIP OR A FRIEND; THAT PECK WILL ALWAYS BE AVAILABLE, SECURE OR FREE OF ERRORS OR VIRUSES; THAT ANY CONTENT IS ACCURATE; OR THAT OTHER MEMBERS ARE WHO THEY SAY THEY ARE OR WILL BEHAVE WELL, ON PECK OR WHEN YOU MEET THEM.

Nothing in these Terms affects the rights you have as a consumer under the law where you live, which can’t be changed by a contract.

19Limits on our liability

Heads up AS FAR AS THE LAW ALLOWS, ZYTHERION, ITS AFFILIATES AND THEIR DIRECTORS, EMPLOYEES AND PARTNERS WILL NOT BE LIABLE FOR: (A) THE CONDUCT OF ANY MEMBER OR ANYONE ELSE, ON PECK OR OFF IT, OR ANY CONTENT POSTED BY MEMBERS; (B) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES; OR (C) ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR OPPORTUNITIES, EVEN IF WE KNEW THEY COULD HAPPEN.

Heads up AS FAR AS THE LAW ALLOWS, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO PECK OR THESE TERMS WILL NOT BE MORE THAN THE AMOUNT YOU PAID FOR PECK PASS IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

These limits don’t apply to liability that the law doesn’t allow us to limit, such as for death or personal injury caused by our negligence, or for fraud.

20If someone makes a claim because of you

If someone makes a claim against us because of your content, how you used Peck, how you treated another member or because you broke these Terms or the law, you agree to cover our reasonable losses and costs, including legal fees. This applies as far as the law allows. We may take charge of defending any such claim, and you agree to help us if we ask.

21Disputes

If you have a problem with Peck, please talk to us first. Email support@peckdating.com or our Grievance Officer at grievance@peckdating.com, and tell us what happened and what you’d like us to do. Most issues can be fixed this way.

Before you start any court case against us, you must send us a written notice by email to grievance@peckdating.com with your name, your Peck ID, a description of the problem and what you’re asking for, and give us 60 days to try to resolve it. We’ll do the same before we start a court case against you.

These Terms are governed by the laws of India. Any dispute about these Terms or Peck that we can’t resolve together will be decided by the courts at Ernakulam, Kerala, India, and you and we agree to their jurisdiction.

As far as the law allows, you must bring any claim relating to Peck or these Terms within one year after it arises, or it’s permanently barred. This period pauses during the 60-day notice period above.

As far as the law allows, you may bring claims against us only on your own behalf, and not as a claimant or member of any class, group or representative action.

If you live outside India, you still have the protection of the mandatory consumer laws of the country where you live, and you may also be able to bring a claim in your local courts.

22Special terms for some locations

If you live in one of these places, these extra terms apply to you as well. If they conflict with the rest of these Terms, they take priority.

United States

• Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island and Wisconsin: you can cancel your Peck Pass subscription without penalty and get a full refund until midnight of the third business day after you bought it. Request your refund from Apple or Google as described in Peck Pass. If you die before your subscription ends, your estate can get a refund for the time left. If you become disabled and can’t use Peck, or move more than 25 miles away from where Peck is offered, you can get a refund for the time left. Apple and Google process these refunds. If you need help, contact us and we’ll assist you.

• New York: Peck doesn’t promise any number of matches or introductions, and you can see as many profiles as Peck shows you. You can pause your subscription for up to one year through your store’s subscription settings, where the store allows it. You can read the New York Dating Service Consumer Bill of Rights on the New York Department of State website.

• North Carolina: you can read the North Carolina Buyer’s Rights at section 66-120 of the North Carolina General Statutes.

South Korea

• You can get a full refund for Peck Pass within 7 days of buying it, as long as you haven’t used any Peck Pass features. You may also have other refund rights under Korean law. Request your refund from Apple or Google.

European Union, European Economic Area, United Kingdom and Switzerland

• You can cancel Peck Pass and get a full refund within 14 days of buying it, without giving a reason. Request your refund from Apple or Google, or tell us clearly that you want to cancel.

• If you start using Peck Pass within the 14 days, the store may refund only the part of the period you haven’t used, where the law allows.

• If something goes wrong, you may also be able to use your country’s consumer complaints and dispute resolution services.

23Grievance Officer

Peck is an intermediary under India’s Information Technology Act, 2000. If you have a complaint about Peck or content on it, you can contact our Grievance Officer, Rishi Sanil, by email at grievance@peckdating.com or by post at 5th Floor #1058, Shapath 1, SG Highway, Bodakdev, Ahmedabad, Gujarat 380054, India. We’ll acknowledge your complaint and deal with it within the time the law requires.

If you see anything on Peck that involves the sexual abuse or exploitation of a child, report it in the app and email grievance@peckdating.com straight away. We remove it, close the accounts involved and report it to the authorities as the law requires.

24Other legal details

• Whole agreement: these Terms, together with the policies they link to, are the whole agreement between you and us about Peck, and replace any earlier ones.

• If part doesn’t apply: if a court decides that part of these Terms can’t be enforced, the rest still applies.

• No waiver: if we don’t enforce part of these Terms straight away, we can still enforce it later.

• Transfer: we may transfer our rights and duties under these Terms to another company, for example if Zytherion merges with or is bought by another company. You can’t transfer yours.

• Things outside our control: we aren’t responsible for delays or failures caused by things we can’t reasonably control, such as natural disasters, power or internet outages, or actions by governments.

• No partnership: these Terms don’t make you and us partners, employees or agents of each other.

• Language: if we translate these Terms, the English version applies if there’s any difference.

25Who we are and how to reach us

Peck is owned and operated by Zytherion Technologies Private Limited, a company incorporated in India with its registered office at 5th Floor #1058, Shapath 1, SG Highway, Bodakdev, Ahmedabad, Gujarat 380054, India.

Questions: support@peckdating.com · Grievances: grievance@peckdating.com · Copyright: legal@peckdating.com