Help & FAQ
What the Peck?
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Search our most-asked questions, or browse by topic below.
Peck basics
What is Peck?
Peck is the dating app that gets you off the app and onto a date. Match, then send a coffee, drink or movie invite. Chat anonymously in Hoot Mode, or find your people through shared interests in Discover. Looking for love, something casual or a new bestie? All welcome.
How is Peck different from other dating apps?
Most apps stop at the match. Peck is built for what comes next: IRL invites to make actual plans, Hoot Mode to let personality go first, and Golden Likes to show you’re seriously interested.
Where is Peck available?
Peck is flying in 12 countries: the US, Canada, Mexico and Brazil, plus India, Japan, South Korea, Singapore, Thailand, Malaysia, Vietnam and Sri Lanka. Grab it on iOS or Android.
Is Peck LGBTQ+ friendly?
Absolutely. Straight, gay, bi, trans, nonbinary or still figuring it out, every bird is welcome in the nest.
What kind of relationships can I find on Peck?
All kinds: something serious, something casual, or just a new friend. You set what you’re looking for.
Getting started
How do I download Peck?
Download Peck for free on the App Store or Google Play.
How do I sign up?
Download Peck, then sign up with your Google, Apple or Facebook account (or your phone number in India), add your photos and you’re in.
Can I use Peck on desktop?
Nope, Peck is phone-only. It’s built for matching, chatting and making plans on the go.
Can I hide my location?
No, your location can’t be hidden, since Peck uses it to show you people nearby. You can change it anytime in Edit Profile, though.
Can I filter who I see?
Yes. In Preferences, filter by distance, age and gender to see the people you’re actually looking for.
Your profile
How do I edit my profile?
Tap your profile icon (top left) β My Profile β Edit Profile, then update whatever you like.
What can I change on my profile?
Pretty much everything that makes you, you: your photos, Hoot avatar and bio, the basics like pronouns and what you’re looking for, and the details like your job, education, interests, beliefs, habits and more.
Can I change my name, age or gender?
No. Your name, age and gender are locked once you sign up. Spotted a mistake? Message our team and we’ll take a look.
How do I verify my profile?
Nothing extra to do. Our team checks every profile photo, usually within 24 hours. We donβt verify identities, so take care when you meet someone new and follow our Safety Tips.
Why isn’t my photo showing yet?
Every new photo is checked by our team, usually within 24 hours. Hang tight, it’ll appear once it’s approved.
Likes & matches
What’s the difference between a Like and a Golden Like?
A Like puts you in their Liked You list. A Golden Like says you’re seriously into them: it never expires, stands out with a gold star and border, and sends them a notification. Both are limited each day on the free plan and unlimited with Peck Pass.
Do matches expire?
No. Matches stay until one of you disconnects.
What does Disconnect do?
It ends the match. The chat disappears for both of you, and you won’t see each other in your matches anymore.
Does distance matter for matching?
You decide. Filter by distance in Preferences to keep it local, or leave it open to meet people farther away.
IRL invites & Roses
What are IRL invites?
They take you from chatting to an actual plan: invite your match for a coffee, a drink or a movie. Got one? Find it under Invites β IRL.
Can I schedule a date through Peck?
Yes. Send a coffee, drink or movie invite, then chat to lock in the time and place.
Do invites expire?
No. Invites stay until your match accepts or declines, so there’s no rush.
What’s a Rose?
A romantic gesture: a sweet way to show someone you’re really into them.
Hoot Mode
What is Hoot Mode?
Hoot Mode lets personality go first. Like, chat and send invites anonymously, with your Hoot avatar instead of your photos, and reveal who you are only when you’re ready.
What is a Hoot Line?
It’s the bio on your Hoot profile. To edit it, tap your profile icon (top left) β My Profile β Edit Profile.
Do my Hoot likes show up?
Yes. Likes you send in Hoot Mode show up in the other person’s Liked You list as your anonymous Hoot profile, so they see your vibe, not your face.
How do I reveal my identity?
With Profile Reveal. Open the Hoot chat and tap the three dots (top right). Both in Hoot Mode? Choose Propose Mutual Reveal: once they accept, you’re both revealed at the same moment. Sent a Hoot invite to someone whose profile is visible? Choose Reveal Your Profile whenever you’re ready. Received a Hoot invite from someone still hidden? Choose Send Reveal Request to ask them to reveal.
Discover
What is Discover?
Discover helps you find people who share your interests. Tap the binoculars icon in the bottom bar, pick the interests you’re into, and browse the people in each flock.
How does a flock work?
Each interest has its own flock: everyone on Peck who picked it. Scroll through the profiles and like whoever catches your eye. Who you like, and who you skip, is totally up to you.
How do I leave a flock?
Not feeling it anymore? Long-press the flock’s tile in Discover to leave it.
Chats & calls
Can I send GIFs?
Yes, everyone can. Find the perfect GIF right in the chat.
Can I make voice or video calls?
Yes, with Peck Pass. Hop on a voice or video call right in the chat, no number swapping needed.
Peck Pass & billing
Is Peck free to use?
Yes! Peck is free to download and use, with limits on a few things like likes, messages and invites. Want more? Peck Pass takes the limits off.
What is Peck Pass?
Peck Pass is our all-access subscription: one pass, no tiers. It gives you unlimited likes, Golden Likes, IRL invites, Hoot invites, messages and Discover, plus see who likes you, Rewind, and voice and video calls. Choose how often you pay. Either way, you get everything.
How do I cancel my subscription?
iPhone: Settings β your name β Subscriptions β Peck Pass β Cancel Subscription.
Android: Play Store β your profile icon β Payments & subscriptions β Subscriptions β Peck Pass β Cancel subscription.
To avoid the next charge, cancel well before your renewal date. You keep Peck Pass until the end of the period you’ve paid for. Deleting the app or your account doesn’t cancel your subscription, so cancel it first.
Can I get a refund?
Peck Pass is billed through the App Store or Google Play, so refunds go through them. Request one on Apple’s Report a Problem page or in your Google Play order history.
Privacy & safety
Is my data safe on Peck?
We take it seriously. We follow privacy laws and industry standards, protect your data and tightly restrict who can access it. No system is completely secure, so keep your Google, Apple or Facebook sign-in safe too. See our Privacy Policy for details.
How do I report someone?
Open their profile from your matches or chat, tap the three dots (top right) and select Report. Confirm with Yes, add details and screenshots, then submit. We donβt tell them who reported them, and our team reviews every report. More on reporting.
Will they know I reported them?
No. We don’t tell the person you report that it was you.
What happens when I block someone?
They’re removed from your Chats, Matches, Hoot, Discover, Notifications and Dashboard, as if they’d vanished into thin air. Don’t worry, they won’t be notified.
Where can I find dating safety tips?
In our Safety Center: tips for chatting online, meeting IRL, travel and consent.
Your account
Can I pause my account?
Yes. Tap your profile icon (top left) β Settings β Deactivate Profile, choose a reason, then tap Deactivate My Account. Take a break whenever you need one. Ready to come back? Just sign in again.
How do I delete my account permanently?
Tap your profile icon (top left) β Settings β Delete Profile, choose a reason, then tap Delete My Account. Make sure you’re ready, because this is permanent. We may keep some records for safety and legal reasons, as our Privacy Policy explains.
Got Peck Pass? Cancel it first, because deleting your account doesn’t cancel your subscription.
I can’t sign in. What now?
Use the same sign-in you signed up with. In most countries that’s your Google, Apple or Facebook account. In India, it’s your phone number and the one-time code (OTP) we send you. Still stuck? Message our team and we’ll help you get back in.
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Still have a question?
Our team is here to help. Browse the full Help Center or contact us directly.